Uber India — wrongly charged fare for a ride which I had not taken

Address:

Bangalore, Karnataka, 560066

I booked a ride on 23rd mar from mob no [protected] i called driver he told he is coming i waited for 15 min and after that because of my mobile battery discharged i cant able to contact him again. And he doesnt show up. When i charged my phone and open it shows that i was charged for a ride which i hadn’t taken. I complaint on uber app but it looks like they are not even bothered if i am charged incorrectly or not. This happened many times i dont know what kind of service these people are providing they are not listening to our queries. Our hard earned money matters a lot for us. All of your these things are only discouraging us to use uber in future. If you uber guys have any shame left please investigate this complaint and provide my refund back.