On 12 May, I had booked Uber for my friend and at the time of booking it showed charge as approx 480 rs. To my shock I got bill of 868 rs and there was a surcharge of rs 416.59 charged. I had used Uber many times in past and never encountered such issue before. I know how surcharge works and would have never booked the trip at such exhorbitant rate. I request you to please remove the surcharge so I can pay the remaining trip charge. Uber customer service is pathetic.
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