Uber — toll charges collected by uber without using the same

Address:

Bangalore, Karnataka, 560100

I used uber cabs "go" service on 15 nov 2017. I took the cab from anantha nagar to velankani tech park, electronic city, bangalore. This covers a distance of just 6 kilo meters and does not involve any toll roads. But uber has charged me toll road charges and are have not given a refund even after repeated request. The route map used during the trip also confirms that there is no toll road used.

This is the same case on 22-nov-2017 also.

Kindly take this complaint and request you to resolve the issue