| Address: | Kolkata, West Bengal, 700016 | | Website: | uber |
I had booked my uberpool ride at 6 p. M on 11.07.2017 form park street till my home which is barely 2 kms from my pickup destination. At the time of bookin the fare shown to me was rs.29 and hence i booked my ride. Due to another pickup on my ride as it was share ride the cab had too take a longer route and i reavhed my destination after 2 hours which otherwise would have summed up to hardly 30 mins. On reaching my destination uber charged me an unrealistic and astonishing amount of rs.600 while i had booked the cab for only rs.29. This caused immense argument between me and the uber driver, overhearing which my aged and ailing parents came to my rescue. I and my family had to face a lot of trauma due to such kind of service from uber on rainy and waterlogged streets. On complainig in uber they accepted that i had booked my cab at rs.29 but later backed out saying i had accepted a surge of 2.9. Even if there is a surge of 2.9 it does not summs upto 600. Till now i have yet not received any reply from uber and the matter is still unresolved. To add to this the amount of fare rs.600 which was pending is showing me double today i. E 1200, this is utmost disgusting.
I want uber to appologize and reslve the issue and pay me for the agony caused to me and my parents Was this information helpful? | 
Post your Comment