Uber — very rude reply from driver

Address:p

On 15.09.2017, i booked uber from begun bazar. I got a message that driver will come and pick us up. But driver called and told that he cannot come and instead asked us to come to a spot for pickup. I walked all the way to the spot with heavy luggage but he didn't come there. Then he called us and told that he is cancelling the ride by himself. Then i requested that he cannot do that as i will be charged for that. Then he very rudely told us to pay the cancellation charged. I informed him that i will lodge a complaint against him, he told to do whatever i can. And i got a message that an amount of rs.47 was debited against cancellation. I am really shocked with his attitude. I request you to take action against such behavior, so that it will not be repeated with others...
Driver name: narsimulu
Cab no. Ts08ua8263
Maruthi swift desire
Also request you to return my money.
Else i have no option but to escalate to next level
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