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Uco Bank — amazon refund money does not reflect on my bank account

My name is tanya paul and i ordered maybelline new york colour sensational powder matte lipstick, 3.9g of rs 396 in amazon on 24/4/2019 and after on 25/4/2019 i returned this order due to personal reasons and on26/4/2018 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but uco bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.

Thanking you sir
amazon refund money does not reflect on my bank account
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Complaint Status


[May 04, 2019] UCO Bank customer support has been notified about the posted complaint.
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    UCO Bank
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    UCO Bank Phone
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    UCO Bank Head Office, 10, B T M Sarani, Kolkata, West Bengal, India - 700001
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