Uco Bank — Amazon refund payment pending

Address:Moga, Punjab, 142001

I have ordered an product from amazon.in, but du e to some mistakes in ordering i have to cancel it. So on 18th may a message came from amazon that you refund has been initiated to yuor account,
For delays over 4 days vontack bank with amazon auth. Code[protected]. And now when i have called the customer care service for several times they repeat only one line I'm afraid line is busy at a moment!
Now i want my refund bavk from the bank.
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Sir i want to lodge a complaint against the transaction of ₹2000 dated on 03.06.2017at 18:00:39 at central Bank ATM kuchamancity
Actually i have withdraw only ₹2000 from my account but i lost another₹2000 from my account within atleast 1.5sec only
Please resole the problem
Now i am in a great trouble

Sohan jakhar kurla jaat's reply, Jun 11, 2017
Yet not be resolve my complaint plz contact me via my email address or mob no 9829200418
Uco bank did not ppf pass book why...plz contact me [protected]

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