Uco Bank — amazon sending me refund money but my account don't show me

Address:Near Rahul Honda masturi, 495551

I want charge dispute file from uco bank . Amazon send me 3599/-amaunt he send me refrence id no[protected] pls given me my money. Bank told me not come mony . Amazon told me we are given you refrece no you go and check it to bank . I am very upset this problem kindly requst sholwe my issue and refund my money in my accunt . I am going to bank yesterday he tel me no idea in charge dispute form how could know this .
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I had cancelled a order on amazon on 7 june 2019 and I didn't got my refund and I got a mail from amazon that refund is processed.the mail's screen shot is attached below, thats a huge amount for me please process the refund as soon as possible, its a huge amount.
thanks

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