Uco Bank — amount debited but not received by paytm. amount not credited back.

Subir chakraborty
S/b : account no: [protected]. Golf green branch. Kolkata -700095.

I intended to transfer rs.1000/ to my paytm account on 11/08/17. The amount was deducted from my account vide transaction id no: s71861971. Description : vbyv/prcr/[protected]/11/08/17 - 13:31:/eft

The amount was not credited to patym account, which was confirmed by them as transaction failed..

The amount has also not reversed back to my account till date.
I have made an official complaint to the bank, but no visible action taken