Uco Bank — ATM fraud

Address:UCO bank Nagda

Hello Team,

My father is senior citizen 66 year old and he is associated with UCO bank since 20+ Year and recently he was fraudulent and I am surprised bank is saying it was my father fault .He went to atm to check the his balance and by the time he reached home .Just 5-10 mins distance . He got message 25000 have been deducted from his account .Since it was bank holiday and he was not able to lodge compliant on same day and 11000 more was deducted and total fraud of 36000 have happened and he was not able to react or do any thing. Now bank is not giving him proper response and telling him it is your mistake just to wash there hand . Which is kind of ridiculous on there part. My father is having medical condition and he cannot chase the bank every single day. He has lodge FIR nearest police station .since it was not my dads Fault bank should return the should own liability and return my father money and expecting some good behavior and support from UCO bank.
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Even My father lodged FIR within 3 days of time and reached out to bank to inform them about the incident .But still they just reacting casually and giving him information you will not get the money back and starting Blame game to prove its my father fault. I am not sure whether this complaint will help him or not . But I would surely can’t rely on UCO bank anymore after this incident.

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    UCO Bank Head Office, 10, B T M Sarani, Kolkata, West Bengal, India - 700001
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