Uco Bank — My amount is not refunded in my account

Dear sir my account in uco bank branch IFSC code UCBA0000921 account no [protected] name Jasvir Kaur I'm trying to call your customer care from last week but no one answered my call. The amount of Rs 349 was send by Amazon in my account last month but till today it is not received in my account. I'm very frustrated in this matter please take action immediately and please dispute my money in account it has been a week already kindly transfer my amount in respected account immediately.