Uco Bank — my balance not refunded

Address:

756114

Sir, mera odisha ki bonth branch hai pin-756114. Mein aavi bengaluru pe hun.
Mein shopclues se shopping kiya tha cancell hoke money refunds mila tha 10/oct/2017 mein aavi tak account mein add hua nhi hai. Sir, mene home branch ko phone kiya wo rcv nhi karte hain. Mail v kiya meri home branch ko bt not responding sir, so,,,, plzzzzz solve my problem sir. My transaction number-[protected].