Ultimate Teen Patti — chips missing

I purchased 4 cr for rs249 but did not get chips in my account plz help either return money or give me chips after some times I again purchased 25lakhs for rs 29 that time I got at once
But in earlier case of rs 249 I did not get chips this is cheating and should be resolved soon otherwise how can we belief on company
Two days gone but no reaction is showing carelessness of company.When we are giving money first then why not getting chips in our account . I request you sir please as soon as possible give me 4 cr chips in my account associated with [protected]@gmail.com I have bern waiting for three days.