[Resolved]  Uniconnect — international sim card

Address: Ernakulam, Kerala, 682022
Website: www.uniconnect.in

I purchased an international sim card (Sim no.[protected], mobil no.[protected] from cochin international airport by paying rs 4800 (20 days scheme) on 8th may 2018, on my way to france. After reaching paris, the sim card was not functioning. I was in great difficulty abroad, and not able to contact anybody in the airport. I made several emails to your company, but the response were very passive. I could not use the sim card during the period of my stay in france.
Please take immediate steps to refund the amount, and also compensate my mental agony and difficulties after reaching a foreign country. Awaiting an early reply from you.
Was this information helpful?
No (0)
Yes (0)
Jul 13, 2018
Complaint marked as Resolved 
Uniconnect customer support has been notified about the posted complaint.
Jun 10, 2018
Updated by K Mohanakumar
I purchased an International SIM Card (SIM No.[protected], Mobil No.[protected] from Cochin International Airport by paying Rs 4800 (20 days Scheme) on 8th May 2018, on my way to France. After reaching Paris, the SIM card was not functioning. I was in great difficulty abroad, and not able to contact anybody in the airport. I made several emails to your company, but the response were very passive. I could not use the SIM card during the period of my stay in France.
Please take immediate steps to refund the amount, and also compensate my mental agony and difficulties after reaching a foreign country. Awaiting an early reply from you.
Verified Support
Jun 11, 2018
Uniconnect Customer Care's response
Dear Sir,

We are sorry for the inconvenience caused, we are looking into this please bear with us.

Regards
Uniconnect
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uniconnect
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    270
    Pending
    0
    Resolved
    53
    Uniconnect  Address
    No.52, 1st Floor, Behind Karnataka Bank, Cubbon Road, Infantry Road, Bangalore, Karnataka, India - 560001
    View all Uniconnect contact information