Uniconnect Complaints & Reviews

The uniconnect compwny has the most misinformed and rude staff. I was travelling to the US for work and wanted a bb plan activated on my phone. Apparently in the sales guy mind the plan he sold to me was valid and when i landed in US and saw that it wasn’t working, i called up the customer care staff of Clay. Not only rude, but disconnected the phone on my face. Digusting you guys. Never recommending anyone in my company or otherwise as...

I had called their support number seeking certain information about their european sim card, what countries i could use it in and what would be the best plan for me. Despite giving them all the information twice, i was asked the third time and from a new sales person. It got so taxing and super irritating dealing with their not so updated systems, that i decided not using their service at all....

If you ever happen to come across Uniconnect International sim cards, it’s a request, please do not buy their sim cards. After my experience with their using their sim card in UK, I have concluded that carrying my Indian number would have been more reliable if not cheaper. Just to get some cheap deals, I landed up buying their UK sim card which did not work at all. And if you talk about their customer services, they are equally poor and...

I thought carrying a prepaid Uniconnect international sim card would be a good idea but it turned out to be the most stupidest decision. Whats the point of carrying a sim card that doesn’t work. You do whatever, call their customer care or email them at regular intervals, it doesn’t work. I landed up spending twice to get a local sim card for Malaysia and finally used the one that I bought locally from there. Uniconnect was such a fail!...

I frequently fly to China for work and I usually carry my Indian number, but this time I thought o[censored]sing a uniconnect international sim card. I read about their international plans being cheaper and better and according to them convenient as well. So I got myself 2 sim cards from them. It was such a disastrous experience with these guys. Of the 2 sims that I bought, 1 did not register on any network despite several calls to their customer...

Uniconnect Sim cards are a useless connection! I went to Europe and used their european sim as I was travelling to many places in Europe and didn’t want to keep multiple sims.. Guys, trust me you never want to go in for Uniconnect Sims. There are better options available there. Out of the 20 days that I was there my connection worked only for 7 and despite so many calls they did nothing about the poor services that they offered at...

Dear Sir/Mam,

I am writing this complaint to share my horrible experience with your customer care team under Ms. Smruti Poojary based in Andheri, Mumbai.

I had an extremely simple matter of getting my phone sim recharged with a new plan as my old pack expired. This is a process that typically takes 1-2 minutes if its an Indian sim (be it through paytm or via a recharge shop) and even less if its a local us sim...

Please do not buy uniconnect international sim cards – I used them in Shanghai and it was a total rip off. I got billed around 18, 000/- for 5 days. And now when I am calling them to share with me the soft copy of my bill again nobody seems to address this matter urgently. But when they had to sell their sim card, everything was treated urgently. Such pathetic approach to services is disgusting. I am not even sure if they would refund the...

What they say, is something that they never deliver. I had inquired about a london sim card from uniconnect almost 5 days back and after receiving an email from them that someone would call me and help with a sim card and an appropriate plan as per my usage requirement, nobody did. Infact m flying out today and still nobdy has felt the need to call me to address my inquiry for a sim card. I am glad that i didn’t land up wasting my monies...

My family and I went to Dubai for a holiday and my father bought a uniconnect sim card for me and my brother instead o[censored]s using the international roaming on our local numbers. Later we realized that it was bad decision we landed up spending asmuch as we would have on our Indian numbers in Dubai. We were feueling our numbers like crazy. Every 2nd day we were recharging it for 1000 bucks and still would run out with no proof o[censored]sage. And ...

My friend had used a uniconnect sim card for an official trip and he recommended the same to me for my vacation. On his advice I bought their sim card to use in Germany. I bought their 10 Euros 15 day plan. The plan clearly stated that there is no minimum commitment on it. I had some network difficulty while using the number but managed somehow. I came back, returned the simcard and after almost a month I got a bill which had 500 Rs charged...

Very bad experience o[censored]sing a uniconnect sim card in Dubai. These are super expensive, unlike what they say most of the times. Their network coverage really sucks and if by any chance u need a refund, there is no way that you can get one. 20. Worst possible ever- I would never recommend anyone to use it anywhere even if its offered for free. They have the worst network coverage and the absolutely no support. Its like they’ll sell their...

I bought a Canadian sim card from Uniconnect. Biggest mistake ever. I paid almost Rs 5000/- for a sim card that wouldn’t register its network in Calgary. And getthing through their customer care is a painful task. I mean I had a sim that I had bought for calling purposes but landed up only using it on wifi since that’s the best it could connect on. My monies got wasted, no refunds obviously. Never using Uniconnect ever again....

Its not the first time that I have traveled abroad or used an international sim card service, but today am really frustrated with the services that uniconnect sim cards in providing in Europe. The network is sick and the data doesn’t work at all. In fact hasn’t been working for the last 3 days now. I called up their customer services for help and I was literally on hold for 20 minutes. 20 minutes and then a dead tone. I rarely write these...

Do not trust Uniconnect Mobiles for their international sim cards. I had placed and order and then later canceled my request for a US Sim card. These guys told me that they would refund the money since I had canceled the sim card and its been 15 days since, they have completely stopped responding to my emails or even telling me when would they process the refund....

I had bought a uniconnect sim card so that i could use it in france and it turned out to be the most expensive thing that happended to me on that trip. Flagfall charges at rs 11 for every call plus their calls were no where cheap either. I would have rather not used their services had i known that they were so damn expensive for below average services they offered....

Do not sign up with uniconnect international sim cards. They say that they have 24x7 customer support but when it actually comes to helping resolve issues, their support team is always sleeping. I experienced their horrible customer support when my sim stopped working in Europe. Initally nobody picked the phone. And when they did they only transferred the call from one to the other. Since it was a prepaid sim card, it seemed like they really...

I have never been more disappointed, irritated and frustrated with a service provider that what I have experienced with Uniconnect Sim Cards. This is my first review anywhere . Everything was great when I was buying their prepaid sim card for UK. They spoke of their great services and the best in industry plans and so on. So I bought the sim card for almost Rs 4000/- with some 5GB data and 500 mins of FREE calls within UK etc. Sounded like...

Very bad and rude customer support from Uniconnect. I was using their Canadian sim card and I had issues with setting my data. So like any other customer, I called their support team and the experience of interacting wth them was mind blowing! I was first kept on hold for 10 mins only to connect me to their tech department who said that the settings are fine, could be network issue. So again on hold for 10 minutes and then connected to the...

Too difficult to understand the process of recharging a sim card that i purchased from uniconnect. I was using their thailand sim and their website for recharging the sim was honestly quite bad. It took me more than 2 hours to figure that out and finally i had to call up their customer support who said that they cant help i will have to go through the website to recharge the number. I spent 1300 rs for no services or support from their team....