Uniconnect Complaints & Reviews

I had purchased international sim card from new delhi international air port terminal 3 on 17th march 2019 and paid rs 3000 from my credit card. During purchase, i shared my mobile detail (Lava z91) and was assured that the card will work in this hand set, when i reach us. But, the card did not work in us. I informed the tech support and the customer care of uniconnect over the phone and also sent them an email.
I was told that the...

Hello
I had purchased a 1month plan for usa (Lycaamoblie# [protected]) from igai terminal 3 airport on 20 march 2019 from mr. Prakash sharma. The plan was o[censored]nlimited internet (4g) and unlimited calling. I informed about my handset details and it was assured that there will be no problem. When i landed to the usa the internet had never worked.in addition in calling the network was poor. On the same day, i informed unicoonect technical...

I bought a uniconnect sim from delhi international airport. Usa big super saver plan for two months. After reaching new york airport i got few sms from 5127, 5126, lycamobile. But when i came boston airport there was no network. After restarting my mobile again there was no network. I am unable to call the local customer care. I cannot call anyone in india nor use the internet. Feeling helpless and unsatisfied with uniconnect member....

I purchased a lyca sim last month from hyderabad international airport on 22nd july with a package of 3 months, which includes unlimited calling and sms and 1gb 4g lte data per month.
After a month the package is not renewed again, so i want you to renew my package so that i can continue my services.
My passport number is h8047326 and email address is [protected]@gmail.com...

My parents are currently travelling & unable to use calling/incoming/internet services. I am unable to contact them and facing inconvenience.
Last i spoke to them on wi-fi in london. Now they must be in france.

They are senior citizens and need the activation of services immediately, they would otherwise be in a vulnerable situation without contact & support.

I tried reaching you guys online chat support...

I purchased an international sim card (Sim no.[protected], mobil no.[protected] from cochin international airport by paying rs 4800 (20 days scheme) on 8th may 2018, on my way to france. After reaching paris, the sim card was not functioning. I was in great difficulty abroad, and not able to contact anybody in the airport. I made several emails to your company, but the response were very passive. I could not use the sim card during...

Paid a heavy duty price only to stay connected with my family back in India while I was in France for 3 weeks for a program. Half the time my uniconnect sim card didn’t work. Getting through their customer care is painful enough. Out of the three weeks, my number worked barely for a week and after that it was some network hide and seek game. It was more of a headache than a solution for easy connectivity....

I bought a Uniconnect sim card to use in Greece. Biggest blunder really!! After all the paper work was done, I specifically asked them if the sim card is pre-activated or not. I was told all that I will have to do is insert the sim and it will connect on the local network and then I’ll be able to use the services. I inserted the sim card, tried a zillion times manually and automatically for the sim to latch to the network, but it didn’t...

I purchased the global sim card two months ago from india. The offer on paper looked very good having offered free incoming calls in many countries in europe and middle east as i wanted.

When i kept getting flash messages asking me to cross check my profile or contact the customer service, i contacted the customer service via chat. I was notified that i just had 2$ left which was absurd as i hadn't used much to make outgoing...

Us sim purchased from the uniconnect counter at igi airport, new delhi was working only on 2g instead of 4g as confirmed by uniconnect on the 27th december 2017. I had purchased the 2 month plan for inr 4500.

The moment i landed in ny it is showing only 2g connection inspite of my handset being compatible with all 4g bandwidths (Samsung galaxy e7). Within two days i received a confirmation that the connection will be disconnected...

I bought a uniconnect sim card for europe. I was traveling for 25 days and trust me, my sim card didn’t work after the fifth the day. I wasted time emailing, since i couldn’t call. I even got on a wifi service to call the sales guy ajay to help me with the recurring no network issue. And there was no help from there as well. They chose not to respond to any of my emails and their sales guy was clearly not interested in helping my case...

Uniconnect are literally the worst ones available in the industry. Not even equipped with proper information on their products, very pushy on sales even after you’ve said a no. And god forbid if you’ve left your information in the inquiry form. Expect 10, 000 calls forcing you to buy a sim card. After this horrible experience, i decided not to buy their services, instead bought another such service provider....

Uniconnect sim cards claim to be the cheapest for their us deals. Honestly that’s not the case. Sharing my experience here: i definitely was looking for a cheaper sim card for states, bought their international sim card and regreted it later. On face value its cheap, but in reality its really expensive. Firstly i spent 4199 to buy myself a data extensive plan (10gb to be in particular). Have to say great pre sales services! But the moment...

If only i could give no star to uniconnect, i would. Since its not the case, the least is half that i can give. I had a terrible experience with their customer services team. I had bought the sim card off their website. Everything was great until the delivery date. The sim card did not deliver on the stipulated date and that was 2 days before my flight. There was no intimation from their end, whatsoever. As anxious as i was, i called their...

On early morning 30th september 2017, from hyderabad international airport, we got two uni connect sim by paying 2300 rupees (Each), which was supposed to offered us 7 gb of data with 500 min local calls. So we had to reach eu and type the recharge code to avail he service. Once we reached netherlands we sent an sms to 150 to get the service activated but we got only 150 mb of data and no local calls was working. So please help us in getting...

Very bad quality sim cards very delivered to us from uniconnect sim. We had booked 2 european sim cards online and cleared all the dues pertaining to those sims cards since they were prepaid. When we got the sims delivered, they were broken on edges and looked really old. So we called the customer support team to replace them and they outright refused saying that the sale is closed. And if we need new sims, we will have to buy new ones which...

The idea of buying an international sim card here in delhi was to avoid inconvenience of getting one in london. But sadly the sim card company that we opted for turned out to be a bad option. I got uniconnect pre paid sim card for london just to stay connected with our families while we were on a holiday. The entire purpose of being connected was defeated since the sim card didn’t work at all. Not only did we waste some 4000 rs, but an...

Uniconnect sim cards are not at all a good option to use for international travels. My husband and I were traveling and we faced so many issues with networks in London. They mite offer prepaid sim cards at a cheaper prices, but their services are also as low as their pricing. We landed up buying a local sim card there since this Uniconnect sim card didn’t work at all. Total money wasted....

On a friends recommendation, i bought a uniconnect international sim card and totally regeretted it immediately after i started using it. It mite have been good for her, but for the european sim card i bought, it was a total disaster. The sim didn’t work despite having 4000/- loaded as credit on it. It showed all signals, but could barely connect to any call. I had to use a payphone to call their support team and even they didn’t offer...

Most uninformed staff and extremely rude if you ask them more than 1 question. Their standard response to everything is to divert the customer to the website for everything. We had bought a sim card from uniconnect and first of all it gave us enough and more trouble latching onto different networks everytime we moved from city to city in europe. Then our experience with the cutomer care raising this concern was such an eye opener. Their services...