Uniconnect — uniconnect services are worth negative rating

If only i could give no star to uniconnect, i would. Since its not the case, the least is half that i can give. I had a terrible experience with their customer services team. I had bought the sim card off their website. Everything was great until the delivery date. The sim card did not deliver on the stipulated date and that was 2 days before my flight. There was no intimation from their end, whatsoever. As anxious as i was, i called their support team. They offered no respite. Neither were they ready to refund the money nor did they give me a fixed time for delivering the sim card. After this non stop banter and stressing out over spnding 5, 000 rs for an international sim card, that finally got delivered at 3:30 pm on the day of my flight. I have never seen such poor services and i do not intent to experience it again in the future. Never using their services in the future for sure.