Union Bank Of India — 11446 Rs. Deducted from my account and beneficiary did not receive the same

No support from Union Bank of India branch as well as call centre. Rs. 11446 transaction from my union bank savings account got failed on 26.08.2021 and money got debited. The beneficiary also did not receive the amount. Call centers of the bank not helping nor a satisfactory reply from the bank branch. It has been one week still no update on the money.
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