Union Bank Of India — account is freezing

Address:

621115

Account holder name : lakshmi k kandasamy
Account no : [protected]
Ifsc code : ubin0543713
Branch : valikandapuram
Mobile no : [protected]

My grandfather already gave aadhaar card xerox for account activation

And they gave me atm card

But they say me that account is now freezed
Submit your grandmother aadhaar card xerox + come with your grandmother for activation

Toady i am going with me grandmother they saying that
Take and come aadhaar card xerox

Does they are playing with aadhaar card xerox
Or throw to the dust bin

My grandmother is very upset and gone to sick my saying this
If anything is happen to my grandmother your union bank only responsible for this