Union Bank Of India — Account statement for HL A/C

I would like to formally request the comprehensive account statement for Loan A/C number [protected] (Neetha) from May 2014 to the present date. Despite multiple requests to the Jayanagar branch, I have only received statements starting from 2017. Unfortunately, my queries have been ignored, both in writing and during in-person visits to the branch. I kindly urge the branch to promptly address and fulfill my request for the complete account statement.
Furthermore, I would like to bring to your attention that the employees at the Jayanagar branch have displayed a consistent pattern of rudeness and arrogance during my interactions with them. This behavior has added to the challenges I have faced in obtaining the complete account statement for Loan A/C number [protected] (Neetha). I believe it is essential for the branch management to address these concerns and ensure a more respectful and customer-friendly environment for all patrons.