Union Bank Of India — Amount deducted but not reached to the beneficiary

Address:

Vijayawada

Sir,
Today on 13th October 2021 I have paid my daughter's KV fees through UNION BANK OF INDIA, while the process is going on, the server lost but I've got a message saying that the amount Rs.1800 has been deducted. But the KV portal hasn't received my amount. As the process was not completed it is showing as - initiated but not completed.

So I request you to either refund my amount to my account as soon as possible or complete the transaction to KV