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Union Bank Of India — ATM card is being not provided by branch.

I have opened an account no.[protected] in your bank at Gola branch, branch code 573663. I am sorry to inform you that the service of this branch is very very very poor. In this branch there is only 2-3 staff including branch manager and they all are inexperienced staff. I also want to say that they can't even provide ATM debit card and Online banking facilities. When ever we ask for ATM card, there answer is that ATM card is not coming from their head office and in online banking OTP is being not generated.
I just want to know that will I get ATM card and online banking or I should close my account from your bank.
I also want to say that the behaviour of branch manager through his costomer is not good.
I request you to look into this matter as soon as possible and do the needful at the earliest. Also inform me that when will I get my ATM card.
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