Dear Sir,
Am Sumit Mahendra a customer of ICICI BANK LTD, A/C NO[protected]Branch address Connaught Place 9 A phelps building branch, new Delhi - 110001. My debit card no is - [protected].
On 18 January 2015, i tried to withdraw Rs. 5500/- only from one o[censored]NION BANK OF INDIA'S ATM Machine which is installed at Delhi - 110006- kashmiri gate metro station gate no - 1.
The installed machine o[censored]BI ATM I.D NO - DDELI[protected], but ATM has dispensed ( given ) only rs. 1500/- and i received an sms at my registered mobile no [protected] that rs 5500/- has been debited from my icici bank account . The amount which i did not receive was rs. 4000/- only .
I immediately called at UBI customer care no[protected] but customer care executive refused to accept my request since am an icici bank account holder, so i called at icici customer care & they accepted my request and assured me through complaint reference no - SR[protected] that i will get my money back in my account in next 7 working days but when i called icici bank again on 24 January 2015 they replied me ' Disputed trxn of 4000 has been declined as it was successful at acquiring bank.
Am fail to understand that how UBI can claim that ATM has given me full money which i have asked for- though UBI has not verified their ATM machine ledger and have not even audited ( counted ) the money which they loaded in ATM machine .
This is fraud done by UBI which is being done with me or can be done with anyone, Where does the money go, i need my hard earned money back with interest and penalty because when bank gives the money they charge interest and not paying back to bank on time they put penalty also, similarly i need my money back and if i do not get my money back in next 15 working days then I will lodge and FIR against UBI and will also go to consumer forum if needed.
Waiting for your quick revert .
My mail i.D is - [protected]@gmail.com
Cell no - 0- [protected] Was this information helpful? | 
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