Union Bank of India Complaints & Reviews

Myself Trupti Gaikwad have saving account with Union Bank of India, branch:- Khadki (IFSC CODE : UBIN0538841 ) . In my account I had balance of
balance Rs 38000 on 20th march 2017.

There was transfer of Rs 38, 000 in midnight from my Bank account in following manner and I received multiple message of money transfer

1. 20th March 2017 @ 11: 35 PM Rs. 20, 000
2. 20th March 2017 @ 11:37 PM Rs. 4000
3. 20th March 2017 @ 11:38 PM Rs. 1000
4. 21st March 2017 @ 12:05 AM Rs. 10, 000
5. 21st March 2017 @ 12:10 AM Rs. 2000
6. 21st March 2017 @ 11:30 AM Rs. 1000

As of now i am not having any kind of net Banking, Mobile Banking with Union Bank. When I visited to Union Bank of India branch, the branch manager told that your money has withdrawn by using the Debit/ ATM card, But the card was with me only. And the transaction was not done by me. And I had notice the messages as if the money is transferred or debited the SMS should show the details of the same but it did not and also the SMS of date 20th March 2017 the money transfer but it shows the date of 21th March How? Want the answer from the bank.

After that I logged complaint with Commissioner Office Cyber Cell Crime and local police station Vishartwadi on 22nd March 2017.As per the local police the debit card has been clone.

As per the bank manager Amiya Kumar (mobile no :- [protected]) the amount has been withdrawn from Union, ICICI and Axis bank ATM of Mumbai. But now there was no positive response from his side from last 4 months. But now according to him we should loge complaint to RBI for getting my money back. According to him it’s our responsibility to loge the complaint here and there. The money has been gone from my account as the irresponsibility of the bank so now its bank responsibility to get the money back to my account as soon as possible.

I have attached the screenshot files of the messages which I have been received on 20th March to 21 March 2017.Please refer the messages carefully and answer my question is

How its possible the money is transferred without showing any account number or any OTP but as per above the bank branch manager Amiya Kumar the transaction is done by using the Debit Card but how is it possible if the card is with me only and even if the transaction has took placed the dates should be shown properly its wrong please refer the screenshot of 20th March the money has transferred 0n 20th march but it shows 21th date please see carefully its a request From last 5 Months struggling with bank & police to get +ve result. It’s a humble request please help to get money back ASAP


I am too foretasted and disappoint of bank behavior.
Kindly suggest what we should and please refund my amount ASAP.

I had raise a compliant in 21th March 2017 about my fraud transaction still I did not received my amount bank account. Lot of time I had spoken with Union bank team they guys are not responded to complaint properly. I need my money created yo my bank account as soon as possible. Kindly I am requesting you to help me on the same to resolve my complaint.

The Only request to the bank and also the RBI to get my money back as soon as possible.

Attaching the Form of RBI, Messages received on mobile please check the attachments for more information

Reply ASAP

My name is arun vasant huprikar. My bank account no. O[censored]nion bank of india is
[protected].
I sent rs. 99 to yupp tv. On[protected] by upi mode of payment o[censored]nion bank of india the amount of rs. 99 is debited from my account but it is not credited to
Icici bank account of yupp.
Tv. Even though the
Transaction status is successful. The amount is not reversed yet
Amount not reversed yet

I want to update my e-mail id at my account can u do this
Ac/no.-[protected]
E-mail-akt[protected]
Contact no.- [protected]
Please do it i want to register for internet banking and they are asking to update email id in the bank and i want to do it online can u suggest me how to do it i badly want to be a part of the internet banking facility so please

Sir, i asafiya khatoon bearing account no. [protected] in this account debited rs in three transaction 8130 rs, 13139rs date[protected] and now 22999 rs date[protected] by unknown person pos details given by call centre fsse payment in mumbai and reference no. Of the transaction is[protected], 13139, [protected], 8130 and third[protected], 22999 if you have any possibility then make a concern about it i am highly thankful to you

Hi,
I have a complaint against the cheif manager o[censored]nion bank of india, sector 16, b-block noida. Today (Monday 21/8/2017) i went to the same bank branch regarding government mundra loan for startup business, i asked him for details of loan procedures but instead of helping us he claimed the bank only give loans to reputed companies by the reputation or brand name of the company.in that case i would like to know what the use of government policies and why government make startup loan for new companies. The chief manager i don't his name but he was very rude and disrespectful. I hope there is someone efficient in government banks who can take action against such #, who is not worth of their post.
Jai hind
Mekha

hello sir
mere upi a/c se 2 transaction kiye the or transaction bhi complete ho gye or account se bal bhi debit ho gya but receiver ka account credit nahi hua

transaction details
date : 07 aug 2017 07:31pm
union bank
account number : [protected]
ifsc :ubin0536407
branch : ranjhi jabalpur
name : nilesh shukla
amount: 20, 000br...

Sir,
I dharmendra maddheshiya s/o om prakash maddhesiya from deoria. To support smart india and also save our time i have a transaction on date 09/08/2017. Time : 14:47. But money is debited my account and the receiver did not receive money from me. And showing transactionis failed.
Plese help me sir as it is possible. That's money is my yonger brother college fee (35000.00). Before this complaint i have done alot of complaint to ubi upi and also submited a application to our bank ubi (Union bank of india, deoria).
After this i could not get any responce from bank or upi.
Sir, today is 20/08/2017 and now i felt very sad and tears in our eyes. I belong to rular area how it is difficult to survive ourself and send money for yonger brother studies. Please please help me as it is possible.
Thank you.

Transaction details.
Txn id : uob296ccfc00f594a23b15da11e58e50b9c
Txn ref id : (Complaint refer id): :[protected]
Amount : 35000.00
Date: 09/08/2017
Time: 14:47

Receiver details
Name : vicky maddheshiya
A/c no. [protected]
Branch : ghajiabad (Sanjay nagar)
Bank : pnb

Hi

I have tried to take cash from atm. But transaction got rejected but cash debited from my account but the cash has not recieved

I have filed a complaint in my branch chintapalli

But till now it has not been resolved

Please do need full

Account holder name: kandepalli samba siva rao
Aadhar no:[protected]
Branch: chintapalli
Ifsc code: ubin0532916
Transaction done dt: 13/10/2016
Filed complaint in branch dt: 28/10/2016
Transtion no:[protected]

Thanks
Samba siva rao

Hello, i have send 10000 amount but status shows transaction failed and money deducted from my account. This was happened with me on 7 aug 2017 at 20.22 pm. I called to customer care but they did not take action. I visited home branch also butbi did not get any response. I have sent mail to [protected]@unionbankofindia.com, [protected]@unionbankofindia but i did not get single response.
Account number [protected]
Neha agrawal

Hi team,
I would like to inform you that,
My home loan account number is [protected], proprietor is kinda ben raju bhai shingala, branch rampura, surat gujarat, india
Now above details mention
Rampura branch manager medam can't behave proper and also misbehave to customer and not good service, interest rate is higher than to other bank, loan security plan is not good, etc
We have request to branch for decreasing interest rate, but bank can't responce proper and manager medam is mis behave to him, so that
We can't satisfied to these bank service, branch service, interest rate, security plan, etc, i want to transfer another bank
Now
These loans transfer to sbi bank to apply our side and sbi bank has post to once letter is sign to union bank branch manager medam, now she can't give to sign these letters, and we have wait to 15 days, so please check and clear these case

Hello, i have send 10000 amount using ubi upi app but status shows transaction failed and money deducted from my account. This was happened with me on 7 aug 2017 at 20.22 pm. I called to customer care but they did not take action. I visited home branch also butbi did not get any response. I have sent mail to [protected]@unionbankofindia.com, [protected]@unionbankofindia but i did not get single response.
Account number [protected]
Name neha agrawal

Hello, i have send 10000 amount but status shows transaction failed and money deducted from my account. This was happened with me on 7 aug 2017 at 20.22 pm. I called to customer care but they did not take action. I visited home branch also butbi did not get any response. I have sent mail to [protected]@unionbankofindia.com, [protected]@unionbankofindia but i did not get single response.

I am Goutam mandal
Union Bank Of India
UBIN0573779, manikchak, malda, 732202

I did transaction of RS.7670 through UPI android app on Date : 09.08.2017 Time : 14:38:49.
Transaction status was showing failed but amount of RS 7670 debited from account and not credited in other account.
I contacted customer care they "no service for UPI transaction issues", so
Next day I contacted my branch manager for refund till date I did not received my money.
Please proceed and refund my amount as soon as possible.
My Account No-[protected]
My transaction Txn Ref id :[protected]
Transaction Description: UOBC11740130F8E42FC9F2E50C7CA7201D1
Date : 09.08.2017 Time : 14:38:49.

Contact me at:
[protected]@gmail.com
Mobile no-[protected]

As i had raised the complaint but still i didn't got the any feedback yet please accomplish and feedback about the complaint means the result of the complaint as soon as possible. And help for getting my amount back as soon as possible.

Hello sir/madam

I trupti gaikwad logged the complaint on the following link on 26th of july but still there is no result of the complaint

https://secweb.rbi.org.in/BO/ComplaintCheck.html (Ombudsman)

Myself trupti gaikwad have saving account with union bank of india, branch:- khadki (Ifsc code : ubin0538841).in my account i had balance of
Balance rs 38000 on 20th march 2017.

There was transfer of rs 38, 000 in midnight from my bank account in following manner and i received multiple message of money transfer

1. 20th march 2017 @ 11: 35 pm rs. 20, 000
2. 20th march 2017 @ 11:37 pm rs. 4000
3. 20th march 2017 @ 11:38 pm rs. 1000
4. 21st march 2017 @ 12:05 am rs. 10, 000
5. 21st march 2017 @ 12:10 am rs. 2000
6. 21st march 2017 @ 11:30 am rs. 1000

As of now i am not having any kind of net banking, mobile banking with union bank. When i visited to union bank of india branch, the branch manager told that your money has withdrawn by using the debit/ atm card, but the card was with me only. And the transaction was not done by me. And i had notice the messages as if the money is transferred or debited the sms should show the details of the same but it did not and also the sms of date 20th march 2017 the money transfer but it shows the date of 21th march how? Want the answer from the bank.

After that i logged complaint with commissioner office cyber cell crime and local police station vishartwadi on 22nd march 2017. As per the local police the debit card has been clone.

As per the bank manager amiya kumar (Mobile no :- [protected]) the amount has been withdrawn from union, icici and axis bank atm of mumbai. But now there was no positive response from his side from last 4 months. But now according to him we should loge complaint to rbi for getting my money back. According to him it’s our responsibility to loge the complaint here and there. The money has been gone from my account as the irresponsibility of the bank so now its bank responsibility to get the money back to my account as soon as possible.

I have attached the screenshot files of the messages which i have been received on 20th march to 21 march 2017. Please refer the messages carefully and answer my question is

How its possible the money is transferred without showing any account number or any otp but as per above the bank branch manager amiya kumar the transaction is done by using the debit card but how is it possible if the card is with me only and even if the transaction has took placed the dates should be shown properly its wrong please refer the screenshot of 20th march the money has transferred 0n 20th march but it shows 21th date please see carefully its a request from last 5 months struggling with bank & police to get +ve result. It’s a humble request please help to get money back asap


I am too foretasted and disappoint of bank behavior.
Kindly suggest what we should and please refund my amount asap.

I had raise a compliant in 21th march 2017 about my fraud transaction still i did not received my amount bank account. Lot of time i had spoken with union bank team they guys are not responded to complaint properly. I need my money created yo my bank account as soon as possible. Kindly i am requesting you to help me on the same to resolve my complaint.

The only request to the bank and also the rbi to get my money back as soon as possible.

Attaching the form of rbi, messages received on mobile please check the attachments for more information

Reply asap on the same or on call

Thanks & regards

Worst branch of yours is in nagadenahalli, doddaballapur - gitam university branch. Staff here are so worst that they won't bother about customer and only rely on their convince. Here no cash will be accepted and branch operates on the instructions that they implement on their own for staff's convenience. Action should be taken so that no one faces such difficulties.

As i already mentioned i have by mistakenly entered wrong virtual address. I know its my mistake that i should check address before doing transaction but at least customer care should respond to the query because i am geniune customer and it just first mistake but they dont even care to respond when i call to customer care they says mail to [protected]@unionbankofindia.com. They cant help me. I mailed this adress since last 1 month but i didnt got any response. The amount is not minimal. Please at least respond to my query.

My virtual id is vaishali. [protected]@unionbankofindia. I have initiated a transaction for [protected]@sbi on[protected] for amout 10000 rs. But i entered virtual address by mistakenly wrong. Kindly reverse my transaction and find attached sms for reference.. Kindly revert as soon as possible.

Dear customer your virtual id vaishali. [protected]@unionbankofindia linked to a/c no. Xxxxxxxx8421 is debited for rs.10000.00 on[protected]Upi ref no[protected]

I am having a saving accountno: [protected] with union bank of india, kesar ganj, ludhiana in the name of sanjeev kumar.
I had requested many times for updation of my mail id with my account and had submitted form as per bank proforma of my mobile no. & email id. But they have not updated my mobile no. & email id with my saving account. I have take a sip plan with this bank already and i am not sure my sip is stop & continue. Because i have not received any sms for deducted amount of sip & others payments.

Plz do the needfull in the matter as i am facing problem in this matter.

Sanjeev kumar
[protected]

I've availed an education loan for uk higher education in union bank of india. The loan sanctioned letter given is not approved by experts because it highlights certain points that it implies the loan is not yet sanctioned. When requested for a feasible format me and my father were shouted at. This is not a response we'd expect from a professional with 35 years of experience. Unnecessary attitude and arrogant behavior is not something an official can exhibit. All our kind requests were turned down along with a series of shouting and slamming of the telephone. He is unapproachable and highly insulting. We are people with needs but still expect basic courtesy and respect from the officials too. This is highly insulting and unsatisfactory. It would really be helpful if these points are considered and corrected sooner.

SIr,
I had already load mpassbook in my mobile, This was work properly. But a month later my mobile was formatting due to some problem.After that I Download this app in my mobile again but it does not load.I Follow the process which given by this app but it does not Proceed.
Process I Follow:
Open the app mpassbook
select language (English)
Proceed
Then enter Registered mobile no
then Proceed
after that it check the OTP status
after few times it shows Unable to contact bank, Try again later

Please help me how to load this app in my mobile
Thank you

I, the undersign mr. Zubin s. Contractor and my family have 4 accounts in ubi, cotton green branch, mum - 400033.
Acc: [protected]
Recently a new branch manager is appointed mr. Dilip, who is not customer friendly. The entire branch staff has been transfered recently and we as customers who have banked for 20 years have to face serious problems.

We have been banking with ubi since 20 years in the same branch but never has the manager been so rude.

Kindly revert back with a feed back with what action you have taken.

I await your positive responce.