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Union Bank of India Complaints & Reviews

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Updated: Dec 31, 2025
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V
virtuarchitects
from Indore, Madhya Pradesh
Dec 16, 2016
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Address: Indore, Madhya Pradesh, 452005
Website: www.unionbankofindia.co.in/UPI_App.aspx

Dear sir,
This is atharv mishra from indore, madhya pradesh (account # [protected]) requesting you to kindly address my issue at utmost urgency.
I tried to transfer inr 10, 000/- on 28th november 2016 at 20:18:39 (gmt+5:30) using the union bank of india upi app and have the following details:

Txn id: uob3b50b66616164ff39fb7bbffbb4242a8
Txn type: debit
Txnrefid:[protected]
Payer acc no: xxxxxxxxxxx8016
Payer address: [protected]@unionbankofindia
Payee acc no: xxxxxxx3671
Payee address: [protected]@sbtr000063. ifsc. npci
Amount: 10000.00
Status: failure
Remarks: -

Also, please find the attached screenshot of the same.
I also received an sms shortly after the payment failure:

Your a/c no. xxxxxxxx8016 is credited for rs. 10000.00 on 28-11-16 for reversal of transaction (upi ref no[protected]

Yet i have not received the refund in my bank account.
I tried to file a complaint on the customer care number but am repeatedly being advised to lodge a complaint using the upi app itself. however, i am unable to find any option for lodging a complaining from within the upi app and have yet not received the amount either. i searched on the forums online and there are many people having a hard time finding an option inside the app.

Kindly consider my request of processing my refund at the earliest and revert accordingly.

Regards,
Atharv mishra.
(+[protected]
Dec 16, 2016
Complaint marked as Resolved 
I e-mailed them with all the screenshots and explaining the situation. The amount has been refunded back to my account. Thank you.
Union Bank of India customer support has been notified about the posted complaint.
Dec 16, 2016
Updated by virtuarchitects
The complaint was very promptly solved soon after sending them an e-mail with all the screenshots. Thank you :)
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    Piyush Dhamecha
    from Vadodara, Gujarat
    Dec 15, 2016
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    Address: Vadodara, Gujarat, 390025

    Respected sir/madam,

    I had done a transection of 99000/- rupees on 15/12/2016
    Account no - [protected]
    Transection ref id[protected]

    Upi app showed transection failed but my account is deducted by 99000/-

    When will be the amount deposited back?...

    N app does not shows transection detail.. attaching the screen shot of the same...

    So plz do need full
    Union Bank of India customer support has been notified about the posted complaint.
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      N
      nickhil joshi
      Dec 15, 2016
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      Address: Jaipur, Rajasthan, 302016
      Website: Union bank of india

      Dear sir.
      I have my account in bapu nagar branch jaipur (36920). Branch officials has opened atal pension yojna in my account which have deducted rs 3500 from my account. That i want to close this scheme in my account.
      Branch officials has denied that they are not able to close the same.
      Please provide me the guidance whether i should close all my account with you bank.
      I have taken 2 cash credit loans as well as 2 current account
      Please help as fast as you can otherwise i will close all my account and shift it to some other bank
      Union Bank of India customer support has been notified about the posted complaint.
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        N
        Niranjan Paramanik
        from Thrissur, Kerala
        Dec 15, 2016
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        Address: 530011

        Sub: non credit of reversal amount spend using debit card (No-[protected])
        Niranjan paramanik, (A/c no. [protected])

        Dear sir,

        1. I used the my above debit card for purchase of petrol of rs. 200/- from sai jaisheel petroleum (Tid-ap014476) near coromondal gate, sriharipuram, visakhapatnam on 18 nov 2016. The transaction was failed and the sale was reversed by the swipe machine with a sale-reversed chit. By the time rs.210/- was debited from my account with a sms. The petrol pump insisted that the above amount will be reversed back to your account in due course, but till to-date the amount is not credited.
        Union Bank of India customer support has been notified about the posted complaint.
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          A
          Amirhasan
          from Bhavnagar, Gujarat
          Dec 14, 2016
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          Address: Bhavnagar, Gujarat, 364270

          My atm card was missing so i block my atm card through helpline no.
          I was go to the bank but there are not gave his attention so i not apply
          Application about atm card after 2 weeks new semester will start & fees are pay
          Through paytm but i don't have an atm so argent need for new atm card.

          So i wish you will help me quickly and understand my situation.
          Union Bank of India customer support has been notified about the posted complaint.
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            V
            Vijay0411
            from Chandigarh, Chandigarh
            Dec 13, 2016
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            Address: Ludhiana, Punjab, 141003
            Website: UNION BANK UPI APP

            I did transaction through UPI android app, and it was failed at 9th Dec 2016 08:20 PM. Still my money not credited to account. I talked two times to call center people. they told "call center can not help for case o[censored]PI transaction fails. And you have to submit complaint via app only."

            In Union bank UPI app, there is a page of complaint status, but no option to submit complaint. I have that screenshot, will share on demand.

            I have some urgency with money, hope you people can understand common man's problem. Else, I would have to tweet to #PMO #RBI #Unionbankofindia, will be my last option along with all attached proof.

            My transaction no: (UPI Ref no[protected].
            Amount: 40500.00 rs.
            Date Time:[protected]:20PM
            Contact mail ID: vijay.[protected]@gmail.com
            Union Bank of India customer support has been notified about the posted complaint.
            >Dear Sir mane apne a/c no[protected] se date 7/7/2017ko 5000 Rupaye address [protected]@ punb0453900 ifsc.NPC Ko transfer kiya jiska Txn refild[protected] h and Transection I'd UOB079CB44758E04C9F8651B55C4C6AB9FA Refild [protected] a/ c se maney debited huwa par anathar a/c me nahi pahucha upi app me camplen kiya par koi response nahi mila plz help kare. Money problem may money Carly as possible. With vegards Mahendra Sen
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              D
              dirender
              from Noida, Uttar Pradesh
              Dec 12, 2016
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              Address: 122001

              Hi,

              I tried to purchase one of the Item on 11/12/2016. Time: 18:48:11. I made my pament through the Debit Card Swaping Machine using HDFC Bank . After the Transaction Failed of the payment the amount got deducted from my account. =================================================
              Payment Id : 41092694
              Payment Date : 11/12/2016 18:48:11 PM
              Debit Account Number : xxxxxxxxxx2918
              Txn Amount : 880
              Txn Status : Transaction failed
              ====================================================

              I have had a talk with the Customer Care but they were not able to track the payment.
              Please let me know ASAP about the details.

              Thanks and Regds,
              Vivek
              Union Bank of India customer support has been notified about the posted complaint.
              Dec 12, 2016
              Updated by dirender
              Hi,

              I tried to purchase one of the Item on 11/12/2016. Time: 18:48:11. I made my pament through the Debit Card Swaping Machine using HDFC Bank . After the Transaction Failed of the payment the amount got deducted from my account. =================================================
              Payment Id : 41092694
              Payment Date : 11/12/2016 18:48:11 PM
              Debit Account Number : xxxxxxxxxx2918
              Txn Amount : 880
              Txn Status : Transaction failed
              ====================================================

              I have had a talk with the Customer Care but they were not able to track the payment.
              Please let me know ASAP about the details.

              Thanks and Regds,
              Harinandan yadav
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                V
                vsbarot
                from Gandevi, Gujarat
                Dec 12, 2016
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                Address: Ahmedabad, Gujarat
                Website: www.unionbankofindia.co.in

                I have made a transaction with reference id = UPI ref id:[protected] for an amount of Rs 20000. the same is not credited to my own Beneficiary account in another bank. Amount is yet not reverted to my union bank of India account. No one is responding to complaint made to Customer care toll free number team is saying you keep trying and server will respond once it goes live. no time limit is being given. Mailed screenshot of technical issue and details to [protected]@unionbankofindia.com but there is no response. please suggest me how to get my money back in this acute situation of adverse affect of demonetization.
                Union Bank of India customer support has been notified about the posted complaint.
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                  T
                  Tamta
                  from Basoda, Madhya Pradesh
                  Dec 10, 2016
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                  Address: Jabalpur, Madhya Pradesh, 482001

                  A cheque of sbi vijay nagar branch jabalpur chq. no. 348075 dated nov'25th, 2016 amounting rs. 15000, was droped in drop box o[censored]nion bank of india wright town branch, besides anant hospital, madanmahal station road, but till date the chq. is not cleared, my a/c. no. is [protected] having saving account in the same bank. i have also complained to regional branch of jabalpur ubi and the branch where i am having my a/c. i had received calls from the regional branch and the branch of wright town and also i have sent 4 mails for the same as reminder but yet my problem is not resolved.
                  Now no option is left with me to take the shelter of consumer court to get relief
                  For the same.
                  Union Bank of India customer support has been notified about the posted complaint.
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                    M
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                    Address: Nashik, Maharashtra, 422009

                    Miss behaviour of employe at dipali nagar branch nashik 422009
                    using badwords to customer

                    before freeze account he dont even make and alert to customer

                    Miss behaving in satisfaction of customer
                    Kindly take action
                    How could he freeze the account while transaction have been done from that account

                    If any document problem he should inform customer

                    But he spoke in bad language
                    Union Bank of India customer support has been notified about the posted complaint.
                    24*7 hrs service provided by bank and cut maintenance charge but where provided service in thane East only one branch available and ATM kiosk in ATM kiosk cheque and cash deposit machine also all off 4-5 days I see bank close and kiosk also close next day follow rows what kinds off bank service
                    Dear sir
                    i am shinil.n, dob is 06/12/1976, pan-bxyps4497p, adhar no[protected], voter id- kl/04/024/351555. my cibil score is below 700. it showing gold loan due on[protected] to[protected]. its wrong, there are no dues in that loan . i request to please update my score.

                    gold loan no= [protected], amount =176000.
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                      S
                      Sahil Asija
                      Dec 9, 2016
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                      Address: 127046
                      Website: www.google.co.in/search?site=webhp&source=hp&ei=sYhKWP6KMYHPvgTEipq4Cg&q=ubi+siwani&

                      The bank authority is not allowing people even to deposit some amount of money as they are providing the amount to their known people who enters without even waiting in public line. We also call the helpline and bank public helpline number, no response is delivered to us. Known rich people are allowed very respectfully in the bank, and provided them the adequate amount to them. I was also not allowed to talk to the branch manager and employees are not listening to public demands and behave roudly to the public. If action is not taken, I will approach for FIR for such bank management.
                      Union Bank of India customer support has been notified about the posted complaint.
                      Dec 09, 2016
                      Updated by Sahil Asija
                      Please listen to public else police will listen to bank authorities.
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                        T
                        Trilok Industries
                        from Bathinda, Punjab
                        Dec 9, 2016
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                        Address: Ludhiana, Punjab, 141003

                        CC a/c no. [protected], [protected],
                        Current A/c no. [protected]
                        Saving A/c No. [protected], [protected]
                        I am Imperia customer of your bank handling CC limits of more than 1 crore in your branch Dugri road Ludhiana.
                        i am unable to withdraw the limits of 50000/- per week from my current and CC a/c. and the limit of 24000/- per week from my saving a/c.
                        Inspite of my request to Manager and higher officials of your bank, the office boy come empty handed every time, inspite of standing in queue for more than 4 hours every day. and when we request the manager to take our cheques and fix the time when we got cash but he enable to do that.
                        now we are facing shortage of funds and it effects our work and we are suffering a lot due to poor management of your branch. Your branch poor services will lose faith in your bank and effects the reputation o[censored]nion bank.
                        so it is requested to look into the matter and help us to withdraw the amount at earliest and oblize.
                        thanks with regards
                        SUDHIR GUPTA
                        Mob No. [protected]
                        Union Bank of India customer support has been notified about the posted complaint.
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                          P
                          Pravin Lokhande
                          from Pune, Maharashtra
                          Dec 8, 2016
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                          Resolved

                          UPI transaction failed

                          Address: 411021

                          I did transaction through UPI android app, and it was failed at 6th Dec 2016 03:00 PM. Still my money not credited to account. I have submitted online complaint via bank website (CaseID:[protected], but not getting any response. Even I talked two times to call center people. once they told "you will get money within 24 hours" and second time they told "call center cam not help for case o[censored]PI transaction fails. And you have to submit complaint...
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                          F
                          Franko dejour
                          Dec 8, 2016
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                          Address: Mumbai City, Maharashtra, 4000018
                          Website: www.unionbankofindia.in

                          Holding a saving account in union bank of india prabadevi branch mumbaion 7 dec my debit card was miss yse for the amount of 25000rs acount in the name of namcy martis.wen brought to the bank notice about the incident bank is not willing to coperate wth the issue saying its not their look out how can it b possible for a bank to give such reply to their customer..pkz help me to lodge a complain.
                          Tnks
                          Nancy martis
                          [protected]
                          Union Bank of India customer support has been notified about the posted complaint.
                          Dec 08, 2016
                          Updated by Franko dejour
                          Plz help me to udate my coplaint wth my following phone no..
                          Nancy martis
                          [protected]
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                            Mauryavanshi Narendra
                            from Bengaluru, Karnataka
                            Dec 3, 2016
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                            Address: 560102

                            I was transferring money from my account to my friend's account through union bank upi application and my transaction timed out thrice and in fourth attempt it was sent while on the other hand my failed transactions, my money was debited thrice from my account with reference no.[protected],[protected],[protected] on date 3'december'2016, my union bank account no. Is [protected]. Ifsc code ubin0568864.

                            I m trying to view the details of my transaction again its showing session timeout
                            Union Bank of India customer support has been notified about the posted complaint.
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                              Bagul Nitesh
                              from Mumbai, Maharashtra
                              Dec 2, 2016
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                              Address: Thane, Maharashtra, 401107

                              I want too open an account applied online for the same.
                              After that i submitted all the details to mira-bhayandar branch, (Thane-401107) on 2/11/16.
                              Today when i visited they told me that the branch is different where i have to submit the document.
                              While submitting documents also they did not inform not even after a month till i visit.
                              This is very poor response from the bank which is not acceptable from union bank.
                              Even i came to know that the branch manager asked staff for not call again as first time when they call i was in a meeting and could not attend.
                              Union Bank of India customer support has been notified about the posted complaint.
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                                Bedi Sunil
                                from Nangal, Punjab
                                Nov 29, 2016
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                                Address: 143114
                                Website: [email protected]

                                Sir mai nitu prop. aay pee enterprises a/c no. [protected] hai maine subha apne husband ko payment ke liye bank bheja payment hone ke bawjdood bi payment ni di jab manager ji se mile to unho ne isha madam ko payment dene ko bola us ke baad manager waha se chale gye fir bola ke 1hr tkk payment Ho jaye ge 1hr baad mujhe bole manage ji se laina hm payment ni de ge jo aap ne krna krr lo aur mujhe public ke beech baichet kiya gaya mujhe insaf dilwao aur isha Jii ko is glti ki saza milni chahie thanks.
                                Union Bank of India customer support has been notified about the posted complaint.
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                                  Gufran Rajput
                                  from Mumbai, Maharashtra
                                  Nov 29, 2016
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                                  Address: Ahmedabad, Gujarat, 380006

                                  Hello,

                                  Kindly inform to you that please change my mail id, it has been updated wrongly

                                  Account number - [protected]

                                  Name - mohd. Gufran rajput

                                  Registered mail id - gufram. [protected]@vodafone.com

                                  Correct mail id - [protected]@gmail.com

                                  Please update correct mail id as soon as possible so i can reached every mail regarding my account
                                  Union Bank of India customer support has been notified about the posted complaint.

                                  Union Bank Of India — Transaction password not delivered

                                  Name krishna gopal tiwari address vill bijhwar p.o.bhunganw jawa rewa mp 486223 transaction password not delivered by home address branch ubi jawa
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                                    Sameer Vads
                                    from Pune, Maharashtra
                                    Nov 28, 2016
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                                    Address: Junagadh, Gujarat, 362220
                                    Website: about branch

                                    I had open an saving joint account at 22/08/2016 with given full detail in form. But still there is no updation in my account of pan card, mobile number and email address. Also i didnt get my debit card at my home address, as i had requested to post at my address in form
                                    Now i m not able to visit my branch because of my job is in other state so its imposible to visit my branch and collect my card. My full information is mention as under

                                    Ac no - [protected]. Samir ajitbhai vadsariya
                                    My email id - [protected]@gmail.com
                                    My cont no - [protected]

                                    Branch-harikrupa, national highway, keshod, gujarat 362220
                                    Branch phone no[protected]
                                    Union Bank of India customer support has been notified about the posted complaint.
                                    Nov 28, 2016
                                    Updated by Sameer Vads
                                    after this complain in next second i had get fraud ( hakers)call from unknown person asking my other bank debit card information. i refuse to give ane he cut the call.. his no is [protected]. this is fraud website i think.
                                    Nov 28, 2016
                                    Updated by Sameer Vads
                                    my problem is not resolved and u are showing problem
                                    reolved..
                                    Nov 28, 2016
                                    Updated by Sameer Vads
                                    didn't get callback after call drop while i receve call
                                    Nov 28, 2016
                                    Updated by Sameer Vads
                                    i want to update my information immediately. i m not able to use my account from another state where i m.
                                    i got only one call. but get call drop immediately. there is no call back then
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                                      Mahesh250su
                                      from Dasuya, Punjab
                                      Nov 26, 2016
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                                      Address: Dausa, Rajasthan

                                      Union bank of India branch Gandarawa Distt Dausa (Rajasthan ) ka manager apne dalalo ke jariye black money ko white karne me laga hua h.08 Nov ke baad manager apne customers ko unke bank account se keval 2000 hi issue kar raha h jabki rbi ke anusaar 12000 tak de sakta
                                      30-40 logo ko hi ek din me 2000 rupee issue karke cash khatm hone ka bahana banakar baki logo ko wapis bhej deta h,
                                      phir apne dalalo ke jariye black money ko white karta h uske liye 30-40 % tak commission leta h.
                                      Uski chori ke karan aam logo ko paise nahi mil rahe h.
                                      Union Bank of India customer support has been notified about the posted complaint.
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