| Address: Flat no22, bldg no 12b Vrindavan society thane west |
I Mrs Latha Suresh Menon, holding a Savings Account in Union Bank, Vrindavan Branch, residing in Flat no:22, Bldg no:12B, Vrindavan Society Thane west.
Today morning (29.09.2021) I had received a message from Bank providing the OTP for transactions which I had not performed.By the time I reached the bank Rs 10, 000 and Rs 3, 500 was debited from my Bank Account. The Bank Statement is showing the amount has been transferred to “POS:Aeronfly intern Pali” having reference no:[protected]/[protected].( Bank statement attached for your quick reference).
On requesting the bank to reverse the transaction, they refused to do the same saying the otp has been shared through some app in my mobile and even refused from giving a formal acknowledgement of any fraud happening in your bank .The transaction has occured not out of consent of account holder and clearly it is a fraud.
Union Bank of India customer support has been notified about the posted complaint.