I received a debit card from union bank of india in a unsealed-broken state, due to which i returned it. Bank took no further actions but linked the same debit card to my account without notifying/informing me. I dont have the card with me but its linked to my account.
I need the bank to issue me a new debit card and then link that card to my account unlinking the other card which i dont have or issue me the card which they have linked.
Though like stated earlier, the cvv was exposed as the card was in a unsealed envelope/cover.
I've been following up on emails with the bank's debit card team, cgo and agm and other officials, from long. However, none of the mails are answered/acknowledged.
Hoping positive responses from ubi team.
Union Bank of India customer support has been notified about the posted complaint.