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Union Bank of India Complaints & Reviews

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Updated: May 12, 2026

Complaints 3546

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Address: 760010

Website: www.unionbankofindia.co.in

I made a upi transaction through paytm upi on 30th of may 2018. But the payment failed and the amount was debited from my Union Bank account. I have lodged 2 subsequent complains on ubi costumer support but there was no response regarding that. I tried contacting paytm they mentioned that the payment has not been recieved on their end and union back is responsible for the refund. Its been more than a month the amount hasnt been credited to my account. Its getting frustrating now.
My UPI reference id for the transaction is[protected].
The amount debited was Rs.2320.85.
Name is Dibyank Padhy.
Mobile Number: [protected]

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Address: 600118

Website: regarding family pension

Sri R Prakash, a Defence (Navy) Pensioner expired on 28.2.18. When family reported this to UNION BANK in NAVY NAGAR, Colaba, they were asked to produce the following documents :-
1. Aadhar Card
2. Original pension documents
3. Discharge book
4. Attestation on two documents handed over to them by the Branch.

Now all the above documents are ready. Unable to contact the Branch.

Kindly confirm if they can report in 2nd week of July, if any holidays are there please conform per return.

Regards.
R Ramachandran

Union Bank of India customer support has been notified about the posted complaint.

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L

liji tvm

from Perumbavoor, Kerala

Jul 10, 2018

UBI Transaction ID- 272114118003006180704133954107 regarding the payment of KV fees at KV SAP, Peroorkkada through UBI by debit card dated 04.07.2018 for Rs.720/-

S

Sonali Bharti

from Varanasi, Uttar Pradesh

Jul 11, 2018

Sir, from my account a amount of 620 rupees were deducted on 7th June 2018.i had also complained abt dis to customer care. Now he is saying dat d amount is send to d person whom I was sending, but it is nt true. I WANT MY MONEY BACK.. EVEN I GOT A DEDUCTION OF 50 RUPEES AFTER ALSO.. BUT NO MONEY GET REFUNDED

R

rp3225

from Jammu, Jammu and Kashmir

Jul 11, 2018

Sir, yesterday at around 1110/1/7/18, I deposited @ 1880/- kv school fee through yr online site portal..via net banking but receipt/slip of deposition not provided by ur bank in my given n gmail id "[protected]@gmail.com"
Hence I further reqst u to provide deposion school fee sleep in my above given gmail as soon as possible...thanking u..

rp3225's reply, Jul 2, 2018

Sir, yesterday at around 1110/1/7/18, I deposited @ 1800/- kv school fee through yr online site portal..via net banking but receipt/slip of deposition not provided by ur bank in my given gmail id "[email protected]"
Hence I further reqst u to provide deposion school fee sleep in my above given gmail as soon as possible...thanking u..

T

Tukunu

from Bongaigaon, Assam

Jul 12, 2018

I m purusottam tripathy father of pratismruti Tripathy. I am unable to print the receipt of fees paid in the year 2017-18. please send me the receipt of 2017-18. Student ID is [protected].

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Address: Sambhal, Uttar Pradesh, 244302

Website: Refund of money

Refund of Money
Dear Sir,

Ref: Credit Card No.############ 8621

With reference to the above mentioned subject, I have transferred money through HDFC BANK Credit Card in the month of Jun'18. Details of transactions mentioned here under for your Reference.

18.06.2018 Rs.5, 000
18.06.2018 Rs.5, 000

When I try to use this amount for my expenses purpose, it is not permitting to use. When I approach the bank over Phone, they intimated me, RBI has stopped all the transactions. Hence, I request to refund the amount by crediting to my HDFC BANK Credit card account .
I am trying to send this message to [protected]@unionbankofindia.com & [protected]@unionbankofindia.com since 20.06.2018, 22.06.2018, 25.06.2018, 29.06.2018 & 05.07.2018, but no reply me from above email or bank.

Please do the needful and oblige.
Regards
Anu Rani
[protected]@rediffmail.com
[protected]

Union Bank of India customer support has been notified about the posted complaint.

Jul 08, 2018

Updated by Anurani1983 Refund of Money
Dear Sir,

Ref: Credit Card No.############ 8621

With reference to the above mentioned subject, I have transferred money through HDFC BANK Credit Card in the month of Jun'18. Details of transactions mentioned here under for your Reference.

18.06.2018 Rs.5, 000
18.06.2018 Rs.5, 000

When I try to use this amount for my expenses purpose, it is not permitting to use. When I approach the bank over Phone, they intimated me, RBI has stopped all the transactions. Hence, I request to refund the amount by crediting to my HDFC BANK Credit card account .
I am trying to send this message to [protected]@unionbankofindia.com & [protected]@unionbankofindia.com since 20.06.2018, 22.06.2018, 25.06.2018, 29.06.2018 & 05.07.2018, but no reply me from above email or bank.
Please refund my money of Rs. 10000/- from digi purse wallet
Sir, I have the honour to request that please refund my money of Rs. 10000/- from digi purse wallet. I was deposited the amount of Rs. 5000+ 5000= 10000/- by the month of June 2018 but still i can not use the amount i trying so many times to recharge and online shopping also but all transactions was failed. My card ending no. is 8621 and my name is ANU RANI, my mobile no. is [protected], mail id is [protected]@rediffmail.com and my date of birth is 06.04.1983
Hence, you are requested to refund the rest amont of Rs. 10000/- to my savings account no. [protected] (HDFC BANK SAMBHAL IFSC - HDFC0001966)

Please do the needful and oblige.
Regards
Anu Rani

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Address: Varanasi, Uttar Pradesh, 221010

Respected Sir,

This complaint is regarding:

1. Wrongful deduction of TDS from my FDR (almost 100% of interest is deducted as TDS) and upon asking about the same, bank is saying that my PAN card is not updated which is linked since ages and let's say that the card was not linked, it's the duty of the bank to send the notification for the same.

2. Illicit and abusive behavior of Bank manager, we have been asking her about the details since a week but she refuses to help us and on one occasion, she threw away the application and abused us to leave the bank, like we are their servants and they give us free money. These kind of behavior is really bad and strict action must be taken.

Thank You!

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Address: Mohali, Punjab, 140507

I sunil kumar haveas account in your union bank of india gbp colony branch derabassi.Actuaclly the loveen is that iwas going to purchase refirigrator from setlej enterprices sec-35 chandigarh, i gave my debit card for swipe against referigrator payment on 19-05-18.but due to soul reason i drop the payment plan, then i told to the showroom owner for refund purchase plan, then the owner said my payment will credited in the payment, then the owner said my payment will credited in my account in the duration of 24 hours.but my payment did'nt credited again i visited to the showroom, they said we already void the payment form ther record, then i used to union bank coustomer care, your union bank representor told that my will payment will credited within 15 days, atleast i called coustomer care till no times after 15 days, but i did'nt received any payment .after a long time your union bank representor gave me refrence no[protected] as well as they gave me complaint no[protected] every time your representor gave me excuse that my request is in progress, i dont know how much long time the process, i waited for my payment rs 16, 800 from cast 1.5 month .right now, iam totally harass regarding my payment .i attached my payment void receipt as well as bank statement which is debited rs 16, 800 amount by satlej enterprices sector -35 chd.kindly refund my payment as soon as possible.

Regards
sunil kumar
A/C No-[protected]
mob-[protected]

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Address: Rangareddy, Andhra Pradesh, 500060

Website: epay.unionbankofindia.co.in/kvreceipt/default.aspx

Sir/Madam, I have paid the KV fees online for July-September(2018) on[protected]at around 09:10am) of my son who is studying in K.V. Kanchan bagh hyderabad. I have logged into the website "
https://eremit.unionbankofindia.co.in/KvFees/ " through chrome browser. After paying the fees of Rs. 2025/- from online Axis bank internet banking the connection of your https secured server got cut. My amount of Rs.2025/- is deducted from my Axis account and credited to INB Kendriya Vidyalaya Sangat . But when I clicked print receipt it is telling me the payment is not made. But when the payment history is clicked it showing that the "Transaction initiated". Can you kindly look into the problem and let me know what to do next?
Student Name: Unique Code: [protected]
payment ref id INB/[protected]
With thanks and regards, -- Machiraju Hyderabad
Email: [protected]@gmail.com

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Swapnil Ugalmugale

from Mumbai, Maharashtra

Jul 11, 2018

Amount of 199 was deducted from my account for recharge on my Vodafone number but transaction failed and the amount as not being refunded to my bank account paytm show's that the transaction failed but still the amount has not been refunded to my bank account

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Sir/Madam, I have paid the KV fees online for July-September(2018) on[protected]at around 2039 hrs) of my son who is studying in K.V. class x in AFS Amla. " . After paying the fees of Rs. 2400/- from online SBI, the connection of your https secured server got cut. My amount of Rs.2400/- is deducted from my SBI account and credited to INB Kendriya Vidyalaya Sangat BILL_KVSAN Payments (Ref: IGADWOMVC9) . But when I clicked print receipt it is telling me the payment is not made. But when the payment history is clicked it showing that the "Transaction initiated". Can you kindly look into the problem and let me know what to do next? Student Details:[protected]----- Student Name: DIVYAM KUMAR PANDEY DOB: 23/3/2004 Unique Code: [protected] Class: X. School Name: KV AFS AMLA. With thanks and regards, -- Sgt manoj kumar Email: [protected]@gmail.com

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On 4.7.18, i have remitted the above bill amount through following two accounts. I have remitted twice because i have not received success msg. Of my first transaction.

One transaction amount was received by them.
One transaction failed. I received failure msg from kseb. Tr. No. Given by them was[protected]

The account nos are
[protected]
[protected]
Please credit the unsuccessful transaction immediately in the same account.

Kannan. P

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R

Raju Hj

from Bansi, Uttar Pradesh

Jul 5, 2018

Upi problam

Raju Hj's reply, Jul 2, 2018

Mobile recharge nahi ho pa raha hai

A

Anurani1983

from Dehra Dun, Uttarakhand

Jul 11, 2018

Sir,
Please refund my amount Rs.5000 + Rs.5000.immediately in my account [protected] (IFSC-HDFC0001966) HDFC BANK, Sambhal.
Details are below.
Mob.No.[protected]
Email - [protected]@rediffmail.com
Amount - Rs.5, 000/-
Amount - Rs.5, 000/-
Date[protected]
With Thanks.
Anu Rani

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When i went to the bank to open a new account. I asked for a form from the employee of the bank so he refused to give me the farm and he. If you want to open a new account, then fill out online form and you will not get the form from the bank. Therefore, i request the chief executive officer of the bank to resolve my problem and pay attention to the bank staff this way people disturb us. Branch name sonouri. Dist rewa. (Madhay pradesh)

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Address: Lucknow, Uttar Pradesh

Yesterday i tried to withdraw amount rs. 5000 from SBI ATM twice time but due to connection problem transaction time out but the amount total rs. 10000 was debited from my account .so please revert my amount rs. 10000 in my account number [protected], account holder name - sara sayed, solve my problem as soon as possible...i dont receive any cash bt it was debited from my account. I request you to resolve this

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A

Asfak Shah

from Raver, Maharashtra

Jul 5, 2018

Im moahhmed asfak iqbal ahmed shah complaning for charge back money which i have tansfered on 28 /06 /2018
From my union bank of india ac no. [protected] amont 19500
The resiver saying that money has not reached to him
Ac no [protected] account of
State bank of india
Ifc cide SBIN0003837
Of mahim mumbai vijan aprtments

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Address: 500004

I've been calling the UBI Saifabad branch at their office number for two days but no one is picking up the call. Today Also I called 2-3 times luckily someone picked and I told what my grievance and then he said he'll transfer the call to someone else and hung up the call. I tried calling again but no one is picking up the call. What kind of the service are they providing to their customer? This is really a shame on their part of duty they are doing.

Please do the duty properly.

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Address: Bangalore, Karnataka

Hi sir/medam,

I have an account in union bank of india, address: at & post kalkere, bannerghatta road, dist. Bangalore, karnataka, pin - 560 083.
Name - ganpatlal patidar
Account no - 4353*4055

I opend online fd on 2nd jun 2018 with rs 28600/- but unfortunately it is not reflecting in my netbanking and td account no - 4353*0570.

I called to customer care they advise to send an email to
1. [protected]@unionbankofindia.com
2. [protected]@unionbankofindia.com
So i sent an mail on 15th jun but after 2 week also no response then i sent an email to branch manager also on [protected]@unionbankofindia.com but no response.

Please help asap and let me know in case of more information.

Regards,
Ganpatlal patidar
Mob: [protected]
Email id: [protected]@gmail.com

Jul 2, 2018

Complaint marked as Resolved

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Address: Jaunpur, Uttar Pradesh, 222002

My self ajay anand your account holder in civil lines, jaunpur u. P. Pin-222002
Visited to day[protected], to change my rupay card with visa card counter man asked for fill a form, after filing form for fresh debit cards, they ask me submit your copy of pan and adhar, then i ask him i have already submitted and update both in my account, not needed again, but they force me for same, then in mid noon 42 degree temp. I search for photo copy shop which is far away from branch, after that came to same counter after 20 min man attend by form, i complain him please do it first i am not feeling good, due to very bad smell in your branch (I am asthmatic), but still he take his time i was only one man at that time. Entrance tiles are broken
Branch inside are very bad smell of bathroom, dusty, fan and counter are filled with lots of dust, entrance matters are torn i complain for same, but no officer are listen, front entrance gate floor wall are broken, any one fall due to uneven surface, lots of pensioner were visiting in branch but not a single officer are listing my complain are all ignoring.

My mob - no-[protected]

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Jun 30, 2018

Updated by Ajai Anand Please do it

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A

Adarsh Singh Rajput

from Gonda, Uttar Pradesh

Jul 2, 2018

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Address: New Delhi, Delhi, 110017

A flight booking transaction failed on paytm app on 23rd march, 2018 but amount of rs. 2643 was deducted from my account.
The payment was made through bhim upi application. It's been over four months now i have tried everything possible but no resolution has been made.
I have even lodged a written complaint at the branch and multiple times over phone to the customer care executive.
The customer care call centre do not pick up the call and are mostly busy.
Contact: [protected]

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Address: 734004

I ordered a book (Quantitative Aptitude Quantum Cat 2018 by Sarvesh K. Verma) from amazon on May 14, 2018. I paid INR 410.00 for that book. But I didn't get that book in time. Then I complained amazon through A-to-z Guarantee claim. On June 11, 2018 They accepted my claim and said that refund of INR 410.00 had initiated. Now amazon said that please contact your bank for this refund through 74332748163816217567221 reference number and charged dispute file that "refund never processed".
Please help me to credit my refund INR 410.00 in my account. Please file charge dispute. Kindly help. I am enclosing here a image of that mail which I received from amazon.

Jun 30, 2018

Complaint marked as Resolved

amazon.in emailed me through this - [email protected] My order number was #405-8622033-8085130.

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Address: YSR, Andhra Pradesh, 516002

Im kadapa branch customer having account number [protected]. I have sent 770/- to my friend through upi. I don't have any loan still 770/- of mine kept under lien amount. After that i contacted customer care people they have provided regional manager number, he is not rensposive at all. Is this the way bank's treating customers? What is the reason? Even they didn't contacted me after they kept lien.

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Address: Kota, Rajasthan, 324009

Today i visit in ubi rajeev gandhi nagar kota rajasthan branch. I would to like change my address nd dob in aadhar. Your branch officer missbehave with me. Nd dnt verify my docs. The docs which were nt requred were being asked fr me. Aadhar card maker had no problm. When he went to the bramch manager, he also did misbehave nd said that he knew more than me. The officer sitting on the floor and the branch manager is taking the wrong advantage of his chair. I m highly dissatisfied ur bank. Nd i never suggest all my relatives. Visit to ur bank. Nd i m relate to ur bank due to business as a car laon. Becz i m working with automobile comapny.

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Address: New Delhi, Delhi, 110009

My name is Devesh Kumar singh. I ordered a product of skull crushers over the ear Bluetooth headphones from amazon on 15th june 2018 . I cancelled the prodeuct due to some reason. On 18th june amazon sent an email stating they had refunded the the balance of Rs 9505 with the reference no. 74332748170816907881511. I called the customer care o[censored]nion bank of india they told me no such money has been credited to my account . I called amazon customer care they said they credited the amount and suggested me file a charge dispute complaint . The amount to be credited is Rs9505 .
Account No. - [protected]
Ifsc code - UBIN05308241
Mobile no.-[protected]
Sir, please help me get my refund back. I am also enclosing the screenshot of email sent to me by amazon website

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Website: Union bank of India

Today someone call me and he tell that i am calling from union bank. You need to verification of your atm. And he ask me all details about atm like card no., cvv, otp etc. Then for verification necessary i give details about it. And then i see msg in my phone. Money are transaction from my union bank account. And now i want to refund this money. So please help me.

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Good Life World

from Bengaluru, Karnataka

Jun 29, 2018

My User ID :[protected]. I have transferred Rs.31000 to Ibibo Web P Ltd. on 5th June 2018. Tr. No. 78100554 / Ebix. It is not credited to beneficiary. Or it is not refunded to my account. Where is it gone ? Pls make payment to benificiary ot refund it to my account. Good Life World. 22nd June 2018

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Address: Gwalior, Madhya Pradesh

Sir i have paid 3000 rupees fee of kv of shivpuri on 25/08/2018 for the 1st session april-june . But due to some problems the payment happened twice and both transactions are successful. So total amount of 6000 rupees have been paid. Sir i'm requesting you to refund 3000 rupees in my account. The unique id of my son is [protected]. His name is Pavitra khare, class 11, science without I.P. student.

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