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Union Bank of India Complaints & Reviews

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Updated: Mar 23, 2026
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K
Kamila tayyaba
from Dehra Dun, Uttarakhand
May 1, 2018
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Address: Aligarh, Uttar Pradesh, 202001

Dear sir/ma'am

Respectfully i want to say that i am very old account holder of your bank and i always use ubi's upi service for transaction and my virtual i'd is "[protected]@unionbankofindia"
Yesterday i was booking online tickets from paytm travel services i initiated the payment n when i enter my upi pin initially it was showing transaction. Failed but when i check my balance i saw that 710 rs deducted from my account n then after some time i got msg on my registered no. [protected] then i saw on my ubi's upi app txn history it was showing txn failed but amount debited
So i request u credit that amount in my account saving accnt.
Union Bank of India customer support has been notified about the posted complaint.
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    Shalini Kailashiya
    from Gurgaon, Haryana
    May 1, 2018
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    Address: New Delhi, Delhi, 110048

    I have already registered a complaint on 19th april regarding the debited money from my account during cash withdrawal from the atm. The money didn't come out but it got deducted from my account.
    [protected] is the complaint number. According to your customer care executive the money was suppose to refunded back within 7 days it's been more than 10 days and i am still struggling with this issue.
    Union Bank of India customer support has been notified about the posted complaint.
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      Sugandh Nigam
      from Mumbai, Maharashtra
      Apr 30, 2018
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      I had to move from pune to mumbai for which i hired red bus and made payment through tez app, the amount got deducted from my bank balance but the ticket for the bus not get generated. I want refund of my amount immediately. How you guys can be so irresponsible?? Please sort out my issue as early as possible. I' am really disappointed.. I have complained the authorities numerous times, but still i didn't get my amount refunded.. I am so saddened.. Plzzzzzzzz guys, solved my issue😭😭😭😭i am very poor person.. 😭😭😭😭😭😭😭
      Union Bank of India customer support has been notified about the posted complaint.
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        sahu10deepak6
        from Bhubaneshwar, Odisha
        Apr 29, 2018
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        Address: Raipur, Chhattisgarh, 492006

        A refund of Rs.1498 was initiated by Amazon to my account (Account name- Deepak sahu, Ac/no. [protected]) on March 8, 2018. The reference number for the refund is 74188136.
        The company provided me with a confirmation mail of the processed refund but I never got it from the bank's side. I had contacted your customer service team via call many times yet I didn't get any substantial solution. I have never faced such a problem before. Please help me this and kindly get it resolved at the earliest.
        Union Bank of India customer support has been notified about the posted complaint.
        May 08, 2018
        Updated by sahu10deepak6
        It has now been 2 months . I haven't received my deducted amount .No action has been taken yet for refund.
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          J
          from Mumbai, Maharashtra
          Apr 28, 2018
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          Address: Mumbai City, Maharashtra

          I am a government employee having salary account at union bank Dadar branch. It was pathetic experience when i went to apply for a Home Loan. Mr Nitin Kumar staff at dadar branch introduced himself as a loan officer and gave His visiting card. This staff reluctantly refused to accept loan application for loan sanction on financials. He was completely rude and arrogant in his interactions. On my second visit I visited with all the documents asked by him but again Nitin had new list of documents to ask me. This went on for all the five to six visits of mine. He had no courtesy at all to harass a lady visiting leaving office work.
          He kept asking me curiously about how could I get a property at reasonable budget and it showed to me as if he is interested to get into that property deal. On my every interaction his overall behaviour showed as if he is not interested in accepting my loan application. Finally on 25th he was surprised to see that I have come ready with all the documents he is been asking for. Now he comes up with a new list stating I should provide a pension letter from my employer. My question is why this letter requirement was not told to me at first place. Still I did not say anything to him. I requested him to give me a bank request letter to give to my employer for pension letter. For that again he asks me to come next day. How cruel can one staff be with a customer. I feel ashamed of even narrating this incident with me. He didn't realise even once he is harassing me nor did he apologise with me ever. I again called him on next day to confirm if the letter was ready at 11 am. He askses me to come in one hour on that day to collect the letter. I reach branch at 4 pm I.e after 5 hours and still this staff had not made the request letter ready
          He makes me wait for another 15 minutes and prepares the letter which has only two lines in it. Still I don't shout at him. He should have prepared the letter and kept ready but he didn't even have manners to apologise. At last now I request ed him to help me fill the loan application form for which he tell me this
          " YOU HAVE TO FILL THE FORM AND YOU ARE A TEACHER BY PROFESSION THEN WHY CAN'T YOU FILL THE FORM YOURSELF.". I said my spectacle number has increased and can't understand filling the form so I am asking he says he is busy and can't help me fill the form. This was the last level of my patience of interacting with such an irresponsible staff .
          I went to complaint about him to branch manager of dadar west branch. Who then called Nitin to give explanation. He again said the same thing in front on branch manager. I literally cried and showed my eye test reports to the branch manager. But Nitin had no courtesy to apologise even once.
          My request to the bank is seriously if as a bank you value consumers employees like Nitin should strictly punished
          He needs to be aware that would he also like his mother to be treated the way he has treated me.
          I am requesting you to take action against staff of dadar west branch Mr Nitin Kumar (Assistant Manager). I need to know what action has bank taken against such misbehaviour and harassment done by employee.
          Also I was given incorrect information about guarantor. Can I know why so much less knowledge without even a basic empathy by staff
          If I do not receive any response in writing and on call from your bank I will be forced to write to banking Ombudsman
          Thanks
          JAYAVANTI MORE
          # [protected]
          Union Bank of India customer support has been notified about the posted complaint.
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            A
            Anjalisingh479
            from Raipur, Chhattisgarh
            Apr 28, 2018
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            problem in debit account selection in net banking

            Whenever i try to make any payment through net banking there is no debit account for selection. I am unable to make payments. Kindly consider this and solve this problem as soon as possible. My user id[protected]. This problem is prevailing since a long time and while selecting debit account there is no option for selecting the account. Kindly help me out for this....
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            Karan Hinduja
            from Mumbai, Maharashtra
            Apr 27, 2018
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            Address: Mumbai City, Maharashtra, 400064
            Website: www.unionbankofindia.co.in/english/digipurse.aspx

            Hi, there is money stranded in my digipurse wallet as per details,[protected] rs 10, 000/-,[protected] rs 10, 000 and[protected] rs 5000/-, i have emailed digipurse and union bank to put the money back into the account but they are not responding to any emails and have not given my money back. The money is stuck since january 2018. There is no response whatsoever from these fraudsters who are enjoying with the money. Please help to get my money back. If they do not resolve this in next 5 working days, i will spend an another rs 5000 to register a case in consumer court!
            Union Bank of India customer support has been notified about the posted complaint.
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              A
              Amit Hutait
              from Sagar, Madhya Pradesh
              Apr 26, 2018
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              transaction fail during online transaction

              Address: Katni, Madhya Pradesh, 483501

              I am student polytechnic college katni. I am paid my exam fees at rgpv diploma through internet banking. When i complete the transaction of rs 600 after finish the transaction i receive massage that your transaction is fail. Then again i paid the exam fees on rgpv diploma the the transaction is successful but i receive massage two time in mobile is debit of rs 660 two time. Please kindly help me....
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              virubarot
              from Ahmedabad, Gujarat
              Apr 25, 2018
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              Address: Ahmedabad, Gujarat, 382418

              Please draw you ttention to my complain

              One person named ashish holding account in your bank. His account number is [protected] has done fraud with me by offering me fake offer letter. I transferred rs 9500 to his account. Please help me in refunding my money. Ihave all the proof of that perosns mail conversation. Request you to freez his account so that others can be saved from beinnng his victim. And help me out as i am from not so rich background

              Please find the deposit slip attached
              Union Bank of India customer support has been notified about the posted complaint.
              6949 mere accont me amazon credit kiya abhi tak mere acconut me nehi aya...????
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                B
                Bmshrivastava
                from Indore, Madhya Pradesh
                Apr 24, 2018
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                Address: Jabalpur, Madhya Pradesh

                Sir I could not get any reply from your side. I went to to r o jabalpur. Deputy r h said u complaint to pobd Co Mumbai. U contact to them we r not concerned your complaint. But pbod is mute on that subject. Sir this is attitude o[censored]nion bank. On the one side u promise to satisfy customer. Other side higher offices becomes mute . Please refer my complain dated 09 march2018. So I could not send it again i[censored] say i will send it again as I had already send hard copy to pbod
                . Regards b m srivastava.
                Union Bank of India customer support has been notified about the posted complaint.
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                  potrusrinivasarao
                  from Ongole, Andhra Pradesh
                  Apr 23, 2018
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                  Address: Prakasam, Andhra Pradesh, 523002
                  Website: unionbankonline.co.in

                  I am a customer o[censored]nion bank of india my branch code:ubin563030. Kurnool road branch, ongole, andhrapradesh. Daily bank officers colsing the bank at 3.30pm. Daily all the customers facing so many problems to transact the money. Even the atm attached with bank also frequently showing out of service board. Around 3km. Of this area no other union bank atm available. So kindly consider our request and extend the bank working hours up to 4.30pm. Thanking you sir,
                  Union Bank of India customer support has been notified about the posted complaint.
                  Apr 23, 2018
                  Updated by potrusrinivasarao
                  I am a customer o[censored]nion bank of India, Kurnool road branch, Ongole, Andhrapradesh. Brach code:563030, Daily The bank officers closing the branch at 3.30PM. so many times the customers facing problem to transact the money. So please extend the time upto 4.30pm.Even the ATM attached with bank also frequently showing out of service board. In this area around 3 Km. no other union bank ATM available. Kindly consider our request and solve the problem. Thanking you sir,
                  Daily link fail in our bank branch union bank of india Branch-kunda sharifpur
                  After downloading app the app is not functioning and showing last transaction has timed out again n again and further its not working.how will the app work.the screen shot is also attached with this complaint
                  Sir me online net banking karana chahata par email id update nhi hone ke Karan net banking nhi ho pa Rahi he sir mairi email id update kar kare my email id [protected]@gmail.com my mobile number [protected]
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                    V
                    vitthal kohok
                    from New Delhi, Delhi
                    Apr 23, 2018
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                    Address: Ambala, Haryana, 133001

                    Respected sir,
                    I am father of rakhi kohok and sai kohok.
                    Student uin [protected] sai kohok std: iv and student uin [protected] rakhi kohok, std: vi, both are studying kv 3 ambala cantt.

                    Sir i could not getting qtr 1, 2, 3, 4 receipt of both child and now on line receipt of year 2017- 18 has not available on website www unionbankofindia.co.in-kvs.

                    May requested that please sand it on my email [protected]@gmail.com
                    Contact no [protected]
                    Union Bank of India customer support has been notified about the posted complaint.
                    My ward isParthiv (admission no 3634) studying 9AIn kendriya vidyalaya Malappuram Kerala. we have faced a problem that we lost the UID no of him.we need to recover his UID no his DOB is 31/04/2004
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                      U
                      usunil
                      from Ahmedabad, Gujarat
                      Apr 22, 2018
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                      Sir,
                      It is to inform you that on dated 21.04.2018 at 19.00 hrs. I had tried withdraw rs.8000/- from my saving account through ubi atm situated at santkrupa market gg road nanded below main branch ubi. But i had receieved a message on atm screen that transaction is time out and transaction is cancelled. Again i had tried to withdraw rs.5000/- the same message was displayed on atm screen. Meanwhile other customer had used atm and withdrawn amount of small denomination i. E. Rs.3000/- and it was succesfull. By seeing this aagin i had withdrawn rs.3000/- two times and it was succesfull. But the unsuccesfull transaction for rs.8000/- and rs.5000/- are debited and balacne in account is reduced being sunday i couldnot go to bank for registering complaint. Thus it irequested to give credit of rs.13000/- to my saving account no.[protected]. At ealiest.
                      Thanking you
                      With regards

                      S. V. Udgirkar
                      Nanded [protected]
                      Union Bank of India customer support has been notified about the posted complaint.
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                        A
                        Adhay
                        from Agra, Uttar Pradesh
                        Apr 22, 2018
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                        I am ashutosh mishra
                        Union bank of india
                        Ubin0567094
                        Nseez bhangel noida

                        I did transaction of rs.4305 through union bank upay app on 10th april 2018.
                        Transaction status was showing failed but amount of rs 4305 was debited from account and not credited in other account.
                        I contacted customer care they "no service for upi transaction issues" and spoke rudely and said so
                        Next day i contacted my branch manager for refund till date i did not received my money.
                        Please proceed and refund my amount as soon as possible
                        Union Bank of India customer support has been notified about the posted complaint.
                        Apr 24, 2018
                        Updated by Adhay
                        my complaint is not resolve
                        I have done an imps transaction of Rs. 85000 /- on 15/04/2018 . the amount get deducted but the same not credited to the beneficiary account. till today i.e.16/04/2018 reference no. is IMPSAR[protected]
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                          Samanth Dushyanth
                          from Nashik, Maharashtra
                          Apr 21, 2018
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                          Address: Pune, Maharashtra, 411014

                          I am yashaswi rohra
                          Union bank of india
                          Ubin0559776
                          Wright town, jabalpur

                          I did transaction of rs.1800 through union bank upay app on 21st april 2018.
                          Transaction status was showing failed but amount of rs 1800 was debited from account and not credited in other account. And this happened twice.
                          I contacted customer care they "no service for upi transaction issues" and spoke rudely and said "they don't take complaints on saturdays*", so
                          Next day i contacted my branch manager for refund till date i did not received my money.
                          Please proceed and refund my amount as soon as possible
                          Union Bank of India customer support has been notified about the posted complaint.
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                            Jayanthi K Y
                            from Hubli, Karnataka
                            Apr 21, 2018
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                            Address: Dharwad, Karnataka, 580001
                            Website: kvhelpdesk

                            Paid the quarterly amount of rs.1800/- for october - december 2017.
                            Payment was successful, but unable to print the receipt.
                            Student name is k v abhijna of 6th std. Kendriya vidyalay dharwad.. His
                            Student i d - 02 i[protected].

                            Please send receipt for the same period. Also it is suggested to create an option of generating consolidated receipt for the complete academic year for all.
                            Union Bank of India customer support has been notified about the posted complaint.
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                              sheela0910
                              from Delhi, Delhi
                              Apr 21, 2018
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                              Address: New Delhi, Delhi, 110051

                              I have current account in your bank. Ganesh card account no =[protected]. Yesterday i had deposit rs.1, 00, 000/= in allahabad chowk branch through atm machine. At 7:24pm. 20/04/2018. Atm id is oall[protected]. But after deposit atm slip shown inconvenience is regretted.
                              This balance is not credit in my account.
                              Please solve my query as soon as possible.
                              Union Bank of India customer support has been notified about the posted complaint.
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                                K
                                kingooster g
                                from Nashik, Maharashtra
                                Apr 21, 2018
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                                Sir myself kunal vinod bhatt i have a savings account in your bank and having trouble in getting otp in previous no so i want to change my no so please help me in this problem i understand all the c riteria and i am ready to provide all the required information so please help me in that case so that i can fluently work with your bank and also replye on kunalbhatt822 gmail.com if possible thank for your time
                                Union Bank of India customer support has been notified about the posted complaint.
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                                  ram sagar chaudhary
                                  from Khagaria, Bihar
                                  Apr 20, 2018
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                                  Address: Muzaffarpur, Bihar, 842001

                                  Fraud withdrawal from atm amount rs.3500.00. I, ram sagar chaudhary, am retd. Supt. And ddo of nsso, muzaffarpur. My account no. Is [protected]. On 16.04.2018 at 7 pm a massege on my mobile appear that amount 3500.00 had been deducted from my account. On that day i am not using atm card. Without using the atm card amount rs. 3500.00 deducted in my account.
                                  So, kindly look into the matter.
                                  Union Bank of India customer support has been notified about the posted complaint.
                                  Hello sir,
                                  my aadhar number has been linked with bank account but not showing at NPCI server.I already rechecked with bank they tell me that your aadhar is linked to A/C.For gas subsidy, it is very necessary.
                                  Sir please take action immediately.Please do the needful
                                  Name:Sandeep Balasaheb Godse
                                  Union Bank Of India maharashtra
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                                    jitubips
                                    from Ramgarh, Jharkhand
                                    Apr 19, 2018
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                                    Address: Sikar, Rajasthan, 829122

                                    State bank of india [sbi] — regarding unauthorised transaction of money 25, 200 rupees via internet banking

                                    I would like to inform you that i jitendra kumar (Dy. Manager) in central coalfields ltd. Having an account in state bank of india kedla - branch, account no. Is [protected] and having an internet banking. On evening of17/02/2018 25, 200 unauthorised transfer to mr. Anil vishawajeet sharma, account no. - [protected], union bank of india branch virar west mumbai without my consent.
                                    Transaction details are following.-
                                    Date of txn. Amount (Rs.) txn ref no. Mode date of credit

                                    18.02.2018 5, 200/-/- sbin[protected] neft 19.02.2018

                                    17.02.2018 10, 000/- imps[protected]moaaactql8 imps 17.02.2018

                                    17.02.2018 10, 000/- [protected]igacxyvsk7 imps/buddy 17.02.2018

                                    I have already registered a complaint in concern branch on 20/02/2018. But no action will be taken till now. Even after rbi guideline regarding online fraud in electronic transaction of money, that whole money will be compensate by bank to consumer in 10 working days after a complaint registered in home branch.

                                    Kindly requested to you that recover my entire amount 25, 200 rupees in my account and take needful action as soon as possible.
                                    Union Bank of India customer support has been notified about the posted complaint.
                                    My Email Id not link to my account number
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