Union Bank Of India — Complaint on ubi karimnagar atm money not received

Address:

karimnagar 500072

My wife is customer o[censored]bi karimnagar on[protected] Iwent to atm to draw money .transactions dispensed 15000 and 1500 rupees money not came from atm bud message came 16500 deducted from account 6027 .Same I went to bank to give a complaint .after some againt Iwent to bank .the manager answer is irresponsible . He said you go to umbudsman to put a complaint please help me sir and credif rupees 16500 as early as possible