Union Bank Of India — couldn't transfer my digipurse wallet amount

Address:	Guntur, Andhra Pradesh, 522601
Website:	digipurse mobile app

Dear sir/madam,

My name is bhuvaneswari atukuri. I have 10, 000 rupees in my digipurse wallet. I could neither transfer to my bank nor to other wallets. I couldn't use virtual visa card too. Kindly refund it to the source bank from where the add money transaction was initiated. Please find the attachment for the registered mobile number and date of transaction on which add money was done. Thank you!

Registered mobile number: [protected]
Transaction numbers:[protected] and[protected]
Date of transaction: 14 january 2018
Let me know if need additional information.

Regards,
Bhuvaneswari atukuri.
Mobile: [protected]