Union Bank Of India — Digipurse app has not reimbursed my amount

Address:

Hyderabad, Andhra Pradesh, 500029

Dear sir, I have transferred amount of rs.3000 into my digipurse app account, my registered mobile number [protected], I have transferred rs.3000.00 into my app account, it is not reflecting in the app or returned to credit card account from which this amount was transferred, Iits been 20days, I have contacted customer care o[censored]nion bank and sent emails to [protected]@unionbankofindia.com but no response pls help me in getting my amount back, worst app I have ever used, I says my transaction pin error and thr is no option of resetting the pin also... Don't how many others are facing these problems with app, they should have a call centre or shall reply emails they have no right to ignore email... Pls support, regards Lnl Prasad, mob. [protected], [protected]