Union Bank Of India — digipurse product

Hi,

I am gopal using your digipurse wallet and loaded the amount on 18th of january, but i was unable to transfer it to my bank account or to any other wallets.
So i had called to call center and they advised me to register with verified by visa, so while doing this getting an error as invalid card number. Even i tried to make any payments and recharges even that is also not working.

From last three days i am calling to call center but they are not giving proper resolution and when i asked them to transfer it to manager they are not transferring the call and saying that no manager is available and disconnecting the calls.

Even today i spoke with ms. Gayatri (Supervisor) not giving proper resolution and disconnected the call.

I had sent an email twice to [protected]@unionbankofindia.com and [protected]@unionbankofindia.com more than 25 days but still now i haven't received any reply.

Request you to kindly look into this and return back the funds to my card from were the amount was deposited.

Please find the below details and refund the amount.

Name: brij gopal kabra
Email id: [protected]@gmail.com
Ph: [protected]
Credit card no: [protected]
Alternate ph no: [protected]