Union Bank Of India — digipurse wallet money not able to transfer. i want that money to be refund to bank

Hello team,
Please respond on below mail and reach out to me asap

Pradeep
[protected]

Sent from yahoo mail on android

On mon, jan 22, 2018 at 7:11 am, pradeeep thalla
Wrote:
Hello team,

Digi purse registered mobile numbers ([protected] and [protected]). These wallets have 5000/-rs each.

I'm not able to transfer to my bank account. Screenshots for the reference.
Could you please check and do the needful asap.

Please refund the money asap.

Date of transaction :19th january 2018 and 18th january 2018.

Sent from yahoo mail on android

On sun, jan 21, 2018 at 8:04 pm, pradeeep thalla
Wrote:
Hello team,

Digi purse registered mobile numbers ([protected] and [protected]). These wallets have 5000/-rs each.

I'm not able to transfer to my bank account. Screenshots for the reference.
Could you please check and do the needful asap.

Digi wallet mobile number : [protected]
Reach out to me on the same number for any other information.

Thanks & regards
Pradeep thalla

Sent from yahoo mail on android

On sun, jan 21, 2018 at 1:39 am, pradeeep thalla
Wrote:
Hello team,

Pfa screenshots. And do the needful asap.

Sent from yahoo mail on android

On mon, jan 15, 2018 at 5:10 pm, unionbank digipurse care1
Wrote:
Dear customer

Kindly revert with date of transaction.

Regards
Digipurse care team
Union bank of india

From: pradeeep thalla
To: "[protected]@unionbankofindia.com"
Date:[protected]:40 am
Subject: transaction issue

Hello team,

My transaction is failed, while loading amount from credit card to my digi wallet. Amount is debited from credit card but not reflected the same in wallet.
Could you please check and do the needful asap.

Digi wallet mobile number : [protected]
Reach out to me on the same number for any other information.

Thanks & regards
Pradeep thalla

Sent from yahoo mail on android