Union Bank Of India — digipurse wallet--money not reversed

I loaded 5000 in this wallet on Feb 8th, money got added on 9th not able to do imps transaction, customer support told me to send an email with all the details, it will be reversed in 14 days. I sent an email on 10th Feb still waiting for the reversal. Customer care keeping saying the same thing that money will be reversed soon.This is the worst app that I have ever used. Don't load the money it will stuck here
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Union Bank of India customer support has been notified about the posted complaint.
Mar 07, 2018
ilu gupta's response
Dear sir
please my gmail id is not registar please my g mail id if provided

[protected]@gmail.com
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Dear sir
please my gmail id is not registar please my g mail id if provided

[protected]@gmail.com

acc. no. [protected]
name- ilu kumar

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