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Union Bank Of India — digipurse wallet: transaction unsuccessful

I added Rs 5000 into my Digipurse wallet, money was added successfully however I am not able to make any transaction neither am I able to pay any of my utility bills. I have dropped several mails to the concerned team, however I have not received any response. I have contacted the B.O. and customer care several times and everytime they ask me to mail it to the ID and there isn't a single authority to resolve the same.
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Union Bank of India customer support has been notified about the posted complaint.
Jan 24, 2018
prince kumar nirala's response i want to hurry up my work to my account transfer to other branch where i pursue
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I want to transfer my account gochhari to jamalpur but they dont give any response sp please kind over me
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