Union Bank Of India — employees refusing to accept cash across the counter.

Address:

Thane, Maharashtra, 401107

To whom it may concern.

I would like bring to your notice that i have an saving account in your mira bhayander branch, dist thane 401107 and i was being directed to/forced to deposit cash at cash acceptor machines/cash deposit machines and any customer who wishes to deposit cash at the counter should not be forced to deposit their cash at these machines. I have been told that we have no cash deposit counter as per one of the empolyee and told to deposit in machine, but other person with current account was allowed to deposit at the counter as i think he provides additional service to your staff. I would like to convey you that you please look into this matter as i am sending a written complaint to rbi and vigilance department for the same concern.