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Union Bank Of India — failed txn deduct amount

I am ashutosh mishra
Union bank of india
Ubin0567094
Nseez bhangel noida

I did transaction of rs.4305 through union bank upay app on 10th april 2018.
Transaction status was showing failed but amount of rs 4305 was debited from account and not credited in other account.
I contacted customer care they "no service for upi transaction issues" and spoke rudely and said so
Next day i contacted my branch manager for refund till date i did not received my money.
Please proceed and refund my amount as soon as possible
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Union Bank of India customer support has been notified about the posted complaint.
Apr 24, 2018
Updated by Adhay my complaint is not resolve
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I have done an imps transaction of Rs. 85000 /- on 15/04/2018 . the amount get deducted but the same not credited to the beneficiary account. till today i.e.16/04/2018 reference no. is IMPSAR[protected]
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