Union Bank Of India — Harassment by incompetent staff to a divyangjan

Address:

Amritsar, Punjab, 143001

I have a/c 12402 in the name of dalbir singh huf with lawrence road amritsar branch. I have a fixed deposit of 15lacs and i am getting monthly and quarterly interest. I submit 15g form every year for non deduction of tds. Being a handicapped i deputed my staff on dated 20/4/17 to get form for signing. But your official demands kyc. I talked her on phone and told her to handover kyc form and 15g form to my personal. I also pointed out that tds has been deducted in the month 4/17 she checked and confirmed that 15g for fy 2015- 16 is submitted and tds must be reversed and credit to my a/c but as she don't know procedure she referred it to sh. Harmeet singh i talked with him on phone and told him that i will complete all formalities however a notice for kyc was never given to me. But he refused to handover 15g form and insist me to come in the branch even though i am a divyaangjan. It is requested to refund my tds deducted a few days back and submit my 15g form and take action to these employees who do not know procedure and harassed me. If any tds be deducted will be there responsibility in future