Union Bank Of India — i'm complaining about the customer service o[censored]nion bank of india is not resolving my problem it's been like 20 days still my problem haven

Address:

Bangalore, Karnataka, 560100

I've given complaint regarding payment to the union bank of india from past 2 weeks they are pushing the dates not doing anything i was about pay the amount to razorpay merchant and there my penalty is increasing like 800 rs from a month and till now i didn't get any refund daily i'll cl them they tell the same story my complaint number in ubi is[protected]