Union Bank Of India — Internet banking transaction password

Address:

Pune, Maharashtra, 411045

I am a holder of savings a/c no [protected] in UBI's branch at Balewadi Pune 411045. I have been using internet banking facility for making online payments But on Nov 7, 2016 while making such payment I found that the transaction password was not working .So I called at [protected] and talked to the officer . I was told that the password had expired due to non usage of internet banking facility for six months . THIS IS WRONG . I have paid Rs 1660 as Electricity bill on 19 Oct 2016 and Rs 1021 as Telephone bill on 28 Oct 2016 by internet banking, IN OCTOBER 2016 ITSELF !! These payments can be easily verified from debit entries in my account . I was also told that I will have to pay Rs 180 to get a new Tr P password This is very wrong and unfair. May I request you to look into the matter and rectify the matter ? Ompraksh Dinkar Mande [protected][protected]