Union Bank Of India — Major issue with kandivali Mumbai Branch with education loan

Address:

Thane, Maharashtra, 401105

I (Anandkumar Krishnanand Tiwari) would like to inform you that I have education loan in your branch and my education loan A/C No. is [protected].

I would like to draw your kind attention towards my education loan account which has been marked as NPA since last 8 months even after paying EMI regularly in advance & i have been chasing the bank from last 8 month to correct the mistake they did and upgrade it to normal account but i am not getting any fruitful response from branch.

firstly the bank has pulled me for NPA mistakenly even after paying the regular EMI in advance and after this bank is not correcting their mistake. i am regularly calling the bank and personally met jay kumar singh several times for this issue (branch manager kandivali Mumbai branch) to upgrade my account to normal firstly he has promised to do it as soon as possible and later he denied to do this and said this is getting delayed by regional office and he cant help me out here.

it is not the first issue i am facing with this branch before this i was chasing the bank since last 6 years and they haven't provided me the interest subsidy yet. i complaint for this at union bank complaint site and finally last month jay kumar singh has told me that he has requested for my interest subsidy.

I asked about my interest certificate for last financial year for tax exemption but they are not providing me the certificate because my account is NPA and they can only provide me after it upgrades to normal.

still i am paying my EMI regularly but still i didn't understand why this bank is behind me like that . please take some action and provide me interest subsidy, upgrade my account to normal account from NPA & provide me interest certificate for last financial year before 31st of January(last date of proof submission in my company) and also i need a written letter for this.

could you please do the needful?

Thanks in Advance!

Regards,
Anandkumar Tiwari
[protected]