Union Bank Of India — Money Debited from account by havent recieved money out of ATM

Address:

New Delhi, Delhi

Dear Sir, Myself Bogadhi Sandeep, having a savings account (a/c no:[protected] with Union Bank of India, Akkayapalem Branch, Visakhapatnam have attempted to withdraw Rs.4000/- from Indian Overseas Bank ATM in Cannought place in Delhi. I have recieved a message on my mobile that Rs.2000 has been debited, but in reality no money came out of the machine nor did i recieve the balance slip from the machine. The screen just read that the ATM is temporarily out of service. There was no security guard whom I could talk to nor there were any helpline numbers i could contact. I tried calling the union bank of India customer care, but none of my calls were answered. I tried the option of talking to the customer care executive. It is very sad that these numbers of no use to the customers as no calls are ever taken. I have no proof as I have no slip and I really want a solution to this problem. I have read a lot of similar cases over the web and most of them have lost hope and their money fighting this same problem. I wonder where this money goes. Kindly do the needful and guide me to get my money back. Awaiting your answer. Kind regards. Bogadhi. Ph: [protected], [protected]