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Union Bank Of India — money didn't get transferred successfully but debited from my bank account

I did a transaction of rs.950 on 30th june'18 through "phonepe" app. The amount got debited from my bank account however beneficiary didn't received the same.
The amount has been debited didn't even get credited back to my bank account.
Its been a month now but i haven't received any confirmation. Whenever i called customer care those guys says amount is credited to beneficiary account however beneficiary didn't received the same yet
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