Union Bank Of India — Money stuck in ATM

Address:

Arpan nagar vijay nagar, Jabalpur

I have deposited rs. 12, 000/- on 12/02/2023 into an atm machine located at SBI chowk Vijay nagar in Union bank Jabalpur. But, unfortunately machine gave me a print stating "Deposit retracted, inconvenience is regretted. Kindly contact branch" and i did not got credit for the same. I have filed a complain with branch and they asked me to wait till next 10 working days. I was suppose to send this money to my family member due to some medical emergencies at my native place on 13/02/2023. The whole incident was notified immediately without any delay on a very next day of incident. Union bank must resolve such queries on a war edge. Why we should wait for their 10 working day's analysis & auditing as any amount deposited into the bank have some connection with their routine life.

Account Holder : Harsh sahu
Contact number : [protected]