Union Bank Of India — Non refund o[censored]nbilled amount

Address:	Nainital, Uttarakhand, 263139
Website:	www.consumercomplaints.in

Dear Sir. On 12 Mar 2017, at 1326 hrs, I purchased some items from KATIYANI ENT Nainital by debit card for which an amount of Rs. 1045/- was debited. the transaction was failed and amount immediately credited to my S/B account. Again second attempt was make for paying by debit card and amount debited from my acct and this 2nd transaction was again failed. But said amount of Rs 1045/- did not credited to my S/B accts. finally I made a cash payment. It is shown as POS MS KATIYANI ENT/S NAINITAL/707 in passbook.

The matter was reported to my parent branch at Kakadungi Road Haldwani (Uttarakhand) PIN Code -263139 on 14 Mar 2017 with an application in hard copy and proofs. Matter was taken-up by Branch. Inspite of repeated reminder sent to concerned authority no action has been taken for re-crediting. Now almost one month has been passed and no refund received so far. Please do needful.