Union Bank Of India — Not able to login to my internet account

Address:Bangalore, Karnataka, 560072

I have internet banking account o[censored]BI since 5 years. Till recently as early as December 2015 my internet a/c was ok. but since last week i am unable to login to my internet banking account with valid login and password. after entering login and password display screen shows message "application error". i tired in all browsers the error message is same. i have complained to customer care and concerned branch. i did not get my problem solved. the call center guy tells my internet a/c is inactive and asked me to contact branch. the branch staff tells there not aware of the issue and asked me to contact call center. what a joke is this? is there anyone competent enough in UBI to resolve my issue.
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    Union Bank of India Phone
    +91 22 2575 1500 [Call Centre]
    +91 80 2530 0175 [Call Centre]
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    Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra, India - 400021
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