Union Bank Of India — not credited amount of cancelled policy

Address:Amravati, Maharashtra, 444906

Sir hdfc ergo has refunded me 4868 rs on 17feb 2017 through master or visa or rupay. But it is not credited to my account still. I have detail of transaction. Vide anr no30001070486313147013212. Many times i have gone to bank. But manager is asking me to contact to refunding agency. U plz solve the problem. And he is not supporting me. I request you to solve the problem. I will be very thankful to u. Plz cooperate with me and solve my issues
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We make the payment to the JVG Logistic as on 05/10/2017. the amt is debited from our account on the same date but not credited to JVG logistic(HDFC A/c) till date 12/10/2017.
My account no is [protected] and i submitted the amount on 7 oct of12500 in branch cash deposit machine and it shows succesafull transaction on screen but the amount was not credited in my account . I have also given the application in branch. Plzzz help..

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