Union Bank Of India — Od account renewal

Address:

Opera House Branch

Our Company Ravidas Industries Limited is having Over Draft Account Number [protected] at the Opera House Branch and we had already paid our Outstanding / Backlog / pending dues of OD Account Number [protected] on 4th January 2022 inspite of Covid-19 pandamic losses indured by Ravidas Industries Limited and till date there has been no service activation for the Over-Draft Facilities & Services, Nor is the Union Bank of India, Opera Branch denying our Company Ravidas Industries Limited the Over-Draft facilities nor giving a proper reliable answer or reason of non-activation for the last 5 months till date. My Company has only suffered due to such non-co-operative action from Union Bank Of India. My Company Ravidas Industries Limited have lost huge Orders, Lost a lot of workers due to non-payment of workers salaries which was cancelled by Union Bank Of India at the last moment, also business payments through RTGS/NEFT and all this action resulted in closure of our office in the Respected Sir/Madam,
With Reference to the above Over Draft Account No. [protected], I have to state and describe that the state of condition (Communication between Customer and Union Bank Of India) as pathetic and discomforting. With reference to many letters including 24th January 2022, 4th February 2022 etc. etc. till date the list of letters goes on with a silent, inactive, sleeping non- co-operating feature from Union Bank of India, Opera House Branch. Each and every response from Union Bank of India was to produce certain new documents every now and then, which Ravidas Industries Limited have produced every time, without any failure from our side and each and every time after production of documents, Union Bank Of India would always commit verbally to activate the Over-draft Facilities & Services, but would always fail to do so for some month of April 2022. We had only one Account in the name of Ravidas Industries Limited and this state had made matters even more difficult for the Company.
Respected Sirs, we find no further reason for Union Bank Of India to continue this Non-Co-operative movement with our company Ravidas Industries Limited. As of now, the request to active the Overdraft Facilities & Services so as to bring the Company Ravidas Industries Limited back on track has fallen on deaf Ears. Union Bank Of India, Assistant General Manager Mr. Anand Kumar from the date of joining the branch has only made the matters worst by taking the matters into his own hands by assuring to reactivate the Overdraft Facilities & Services for the Overdraft Account No. [protected], Opera House Branch and after that he has even refused to entertain our visit i.e. M/s Ravidas Industries Limited at the Bank branch as well as always used to ask for new documents which were not a problem before March 2022 and from and after 31st March 2022 new documents were suddenly necessary or new queries as well as avoid our phone calls and this already has only consumed and wasted our time with no reliefs from Union Bank of India, till date as well as neither any refusal nor any acceptance for the Overdraft Facilities & Services of the Overdraft Account [protected], Opera House Branch which only further destroyed M/s Ravidas Industries Limited financially, business relations, reputation, our orders, clients, staffs and it goes on.
We would be highly obliged if you could give us a final call over the status of this situation and the reliefs and a necessary lesson towards Banks for miss-using its own powers.