Union Bank Of India — Pension related and very rude, misbehaviour of a employee Mr. Naresh .

Address:

Shahjahanpur, Uttar Pradesh

Hello sir I am a widow my husband dead on[protected]. He was pensioner from Ordinance clothing factory Shahjahanpur UP. Pension was received at Union Bank of India Shahjahanpur. IFSC code is UBIN0538817. After death of my husband I have been going to UBI branch since 1st march 2015 to receive my husband's pension also known as family pension. But they did not listened to me even an employee Mr. Mukesh wrong informed me that inform your department they will inform us what to do and how to prepare your pension. I informed to department through registered post on[protected]. and went on wait. meanwhile I approach to the bank many times, they kept on telling me that department will send us guidelines for your pension. But when I approached to OCF department physically they told me department never sends any letter to bank, its fully bank's process to form the pension. Then I approached to bank and complained to Mr Mukesh about misguiding. He refused very stately to wrong inform me. and told me to meet Mr mukesh after 4 PM.I went many times after 4 PM because he asked me to come after 4 PM but Mr Naresh could not meet me. he left for home. today I reached bank and but door was closed I knocked the door and this was unbearable for Mr Naresh. He started shouting very rudely for knocking the door. when I asked him to the related pension he directly refused to listened me and said I will do nothing for your pension. So it is my request to you kindly take legal action for misguiding, making late by Mr Mukesh and misbehave of Mr. Naresh . It is also request to you please issue my husband's pension so that I could suffer my livelihood. Thanks . Jai Devi w/o Late Mr sunder lal Lodhipur Shahjahanpur UP 242001 A/C no [protected] Mob. [protected], [protected] (Son)